We're sorry to hear leaks are occurring. Leaking can mean the child is ready for the additional absorbent material provided in the next size, or that a different style would give them a more customized fit. Please give us a call at 1-888-665-3257for assistance. We're happy to help you.

We're very sorry to learn about your experience with Luvs, and we truly hope your baby feels much better soon. Please know that a great deal of work goes into the development and testing of all our diapers to ensure they are safe for babies, and we have careful and thorough procedures in place to ensure this. We work with parents and partner with leading professionals including pediatricians, pediatric dermatologists and safety experts through every step of the diaper-making process, so we want to assure you that the issues you have described aren't things we would expect to hear. Still, as fellow parents, we understand that every baby is unique, and a baby’s skin can be especially delicate. There are a lot of different factors that can unfortunately contribute to these kind of symptoms you have told us about. We'd love to learn more and help you best, so please call us at (888) 665-3257.

Rita, we're sorry to hear about the diapers aren't meeting your little one's absorbency needs. When leaking has become more frequent, it can be a sign that the child has outgrown either the size, the style, or the absorbency so we recommend moving up a size. We’d like to learn more about your experience and help you further. Please reach out to us when you can by calling 1-800-632-7435.