We're sorry to hear you experienced a leak with our diapers. Size and fit are a huge part of finding the right diaper for your baby. As you know, babies come in all different shapes and sizes, so diapers fit every baby differently. We're happy to help you. Please call us at 1-888-665-3257 for assistance.

We're sorry to hear you were unaware that our diapers are scented. It may help to know we add perfume in our diapers because parents have told us they prefer diapers with a soft baby-fresh scent. The perfumes are present at a very low level, and have been carefully selected and evaluated to ensure they are non-irritating to the skin and do not cause skin allergy. If you have any further questions. please each out to us when you can by calling 1-800-632-7435.

Sarah, we’re so sorry to hear your baby experienced leaks with Luvs, and would like to help. We know that babies come in all different shapes and sizes, so the weight ranges on our diapers are just a guide. It may help to try a larger size, which will provide more absorbency for your baby. So that we can help you further, please give us a call at (800) 632-7435.

We're sorry to hear that the diapers fragrance was too strong. We have not changed the amount of fragrance we add to our diapers. It may help to know we add perfume in our diapers because parents have told us they prefer diapers with a soft baby-fresh scent. The perfumes are present at a very low level, and have been carefully selected and evaluated to ensure they are non-irritating to the skin and do not cause skin allergy. The scent of the fragrance may be more noticeable when the products are freshly made. Depending on the time between production and your purchase, the scent of the perfume could be more or less intense. The scent will begin to dissipate once the package has been opened. We’d love the opportunity to learn more about your experience so we can help you further. We hope you will call us at 1-800-726-7377.

We’re sorry to hear about your little one’s discomfort. We work very hard alongside parents, pediatricians, pediatric dermatologists, and safety experts to ensure our products are safe. We understand this is hard on you and your baby. We're grateful for the opportunity to assist you. Please remember we're always here to help at 1-800-726-7377.

We&#39;re sorry to hear of your experience, and hope your granddaughter is feeling better. Please know that a great deal of work goes into the development and testing of all our diapers to ensure they are safe for babies. Size and fit are a huge part of finding the right diaper to keep them dry day and night for your baby. As you know, babies come in all different shapes and sizes so diapers fit every baby differently. Please give us a call at 1-800-632-7435 for further assistance with this. <br />