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Sam's Club
Sam's Club
Customer reviews for Member’s Mark Livingston TV Console, Assorted Colors for
Member’s Mark Livingston TV Console, Assorted Colors
4.2 out of 5 stars
stars1,002 ratings453 reviews
  1. 5 stars67% (675)
  2. 4 stars11% (114)
  3. 3 stars4% (44)
  4. 2 stars3% (27)
  5. 1 star14% (142)

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Showing 11-20 of 453 reviews
Mar 13, 2023
Keri
5 out of 5 stars review

Verified Purchase

Beautiful

It is a really nice piece of furniture. Came packages very well with no scratches or bang ups. Nice storage for my beautiful antique quilts where I can still appreciate them. 4 adjustable shelves and solid inserts in case I didn’t want to see what’s inside. I’am very happy and I thought a reasonable price.

Helpful?5DO5YLVDQPH113592411854
Jun 22, 2021
Anonymous
1 out of 5 stars review

Verified Purchase

No luck here

It was clearly dropped on one corner, and the other side the drawer was broken at the dove tail and the slider. Had to wait a week for them to pick up this monster box that sat in my living room. I was not happy. Wanted this for months, the club is always out of stock and then I take off work for delivery and it’s junk. No thank you.

Helpful?5DO5YLVDQPH113592411854
reply from Supplier Product Expert

Hello Kelly Kimmey, thank you for choosing our TV console and for taking the time to bring this to our attention. We apologize for any inconvenience, and regret to read about your experience with the delivery and that the unit had to be returned. We hope to be able to serve you better in the near future.

Feb 8, 2023
Member
4 out of 5 stars review

Verified Purchase

Beautiful piece, costumer service not great

Like others have experienced, first unit arrived damaged. Box was mostly intact but upon opening the drawers were badly broken and door hinges off. Customer service ordered a replacement that arrived a week later. However, aftet several calls and emails it took them 4 weeks to pick up the damaged one. And then the men picking up the damaged unit tried to hustle me for a tip to pay to them by venmo or cashapp. It made me very uncomfortable. The intact piece is beautiful and i am very happy with it. Hesitant to buy furniture from sams again though.

Helpful?5DO5YLVDQPH113592411854
Nov 24, 2022
Diana
2 out of 5 stars review

Verified Purchase

Beautiful but broken

This piece is beautiful and everything I ever wanted. Too bad I don't actually get to have it. It arrived broken 3 times before I gave up and canceled my order. Customer service took care of it when they eventually got around to me. I had to keep calling them to remind them to send me my replacement and then to send someone to pick up the broken consoles. I currently have two broken consoles waiting for pickup and will have to call them again today to remind them again to issue my refund. Proceed with caution people.

Helpful?5DO5YLVDQPH113592411854
reply from Member's Mark

We are so sorry to lear about your experience with this piece, Diana. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you if it hasn't been addressed already.

Apr 7, 2024
C Eaton
1 out of 5 stars review

Verified Purchase

Would love to tell you but its in my garage

Came damaged. Its still sitting in my garage and I called over a week ago to have it replaced. Horrible exchange program with Sams. Horrible communication, horrible delivery service. Will never buy a piece of furniture from Sams again.

Helpful?5DO5YLVDQPH113592411854
reply from Supplier Product Expert

Hello C Eaton, thank you for bringing this to our attention and we apologize for any inconvenience this may have caused you. We are sorry to hear the unit was returned for exchange as our Customer Service department is available at 1-888-301-0332 to assist with replacement parts. We thank you for taking the time to provide your feedback and hope to be able to serve you better in the future.

May 18, 2021
Yulonda Jefferson
1 out of 5 stars review

Verified Purchase

Poor management

This was the display item and it was broken. When it was pulled someone should have notified me and informed me that it was damaged. Management never addressed the issue or offered a discount. This is poor management and unacceptable!!!

Helpful?5DO5YLVDQPH113592411854
reply from Supplier Product Expert

Hello Yulonda Jefferson, we regret to read about your experience with out TV console and urge you to reach out to the store where the unit was purchased to obtain more information and review your options. If there is anything we can help you with, please contact Customer Service at 1-888-301-0332.

Jun 2, 2022
Kelly G
5 out of 5 stars review

Verified Purchase

Excellent buy!!!

Got this in the almond color. Amazing quality, soft close drawers and doors! Shipped via pilot, amazingly kind and professional service. Extremely sturdy and beautiful piece. So glad we purchased this!!!!

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Sep 7, 2021
Clubguy
1 out of 5 stars review

Verified Purchase

Came Damaged and Very Cheaply Made

Arrived damaged with one of the drawers not even attached. The nails used to hold the track didn’t even make it through to the wood it was supposed to be attached to… Very cheaply made.

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reply from Supplier Product Expert

We apologize for your experience. We stand by our product, and ask that you call Customer Service at 1-888-301-0332 for assistance.

Jul 13, 2022
Rosie G
5 out of 5 stars review

Verified Purchase

Beautiful piece

I got this one in Dark Blue and it is gorgeous. I love that the piece comes in one piece, no assembly needed at all aside for putting the shelf’s into place. I am very happy with my purchase.

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Apr 15, 2023
Meskoog
5 out of 5 stars review

Verified Purchase

Beautiful piece of furniture

It’s a beautiful piece of furniture and we couldn’t be happier with it. The quality, the craftsmanship and the price were exactly what we were looking for.

Helpful?5DO5YLVDQPH113592411854