I like the product, but it didn't come with the pump like it said it was suppose to

The ketchup was great, the package is easy to handle and the flvor is perfect. Shipping sucked, poorly packaged for mailing.

Great product and great prices but shipping is almost always a disaster! I order a lot of “bulk” items and I constantly have problems getting my orders in one piece! Ketchup and Mayonnaise usually arrive busted open and left oozing out of the boxes on my front porch, leaving me to clean up the mess and dispose of gallons of wasted product, then chase down replacement orders of what has been damaged during shipping because you don’t know how to pack stuff to arrive without damage! Why do you think putting 6 gallons of mayonnaise or ketchup in a huge box and a couple air bubbles is going to make it without damage, getting tossed around & so heavy and awkward the delivery drivers can’t handle the boxes?! Doesn’t this stuff come packed in boxes from the manufacturer? Leave them in the manufacturer box and then pack them in your Sams boxes for more stability!

It is shown with a pump, but you have to buy it separately, not good.

Received the package in a huge box with very little to stop the items from breaking. They are wrapped in a plastic,but I received one covered in ketchup and the other was destroyed.

Thankfully they were in plastic bags because 2 broke open and ketchup was everywhere.

Your picture looks like the pump is included, but when we received our order you have to order the pump separate.

Poor packaging one container was cracked Ketchup everywhere!!!

Very disappointed there was no pump. Tried to buy one. They wanted $4. I was willing to pay but they wanted another $6 to ship it. Shouldn't say pump compatible. Should say pump not included and not picture it in the advertising