Received many color cushions to go with the linen modular sofa I ordered. Once I contact customer support I was told the replacement cushions that were meant for my sofa were not in stock and it could be 2-3 months before a replacement is shipped out. I was offered 20% off the total purchase price as an option, but would be keeping the discolored cushions if I went this route. I believe I should be given a discount and provided a replacement just for the hassle, but i guess a happy customer isn’t the end goal here. I am displeased with the support provided to me considering I am a new Sam’s Club Member. I opted for the premium membership to the club, hoping to to avoid receiving “basic” care while shopping. Not a good look as a company Sam’s Club please treat your members better.

The sofa was very easy to put together and the color is beautiful; however, I am giving it a 4/5 star for the comfort. It is very very stiff, assuming that it will loosen over time. I also wasn't too happy with the customer service. Provided a photo so people could see the navy.

Just bought a new replacement couch a year after buying this one. It is pilling and the fabric on the cushions looks loose. It’s not even our everyday couch. Shame because the size and style are great, but with the price we should have guessed it wouldn’t hold up.

Really wanted to love this couch, however that is the complete opposite. The couch is only 4 months old and the fabric has lots of pilling, and the cushions are breaking down. I contacted Sams club, and the option is to return the couch for a refund, or contact the company for replacements. Seems inconvenient all the way around. Don’t waste your money on this one.

I purchased this a few months ago, since then the couched has accumulated a lot of pilling, the fabric on the cushions are loose. The rubber bands provided to hold the sections together are a nightmare. Couch isn't worth the headache much less the price tag.

This is a comfortable sectional that has a storage ottoman that you could comfortably rest your legs on and store blankets, reading material, etc. The lighter color makes it easy to match with your decor of choice. The backing pillows are semi sturdy.

I don't normally write reviews but we haven't had a couch in a while because our living room is oddly shaped when we moved into the house and we had the two seater couch and two recliners and it's just rectangular and it's odd shaped so this year my mom bought us a couch for Christmas for an early present and gave us this couch now me being silly I thought they forgot to package the couch cushions but I found out that the couch cushions are underneath the zipper under each individual section just check underneath the section and there should be a big zipper of the couch cushions are under there I hope this helps me because I definitely had to email them and ask and I felt very silly afterwards haha

When setting this up we realized it is about 3 inches shorter than listed but no biggie. Would not call this stain resistant and kid/pet friendly as described though. My son had slightly dirty hands as any toddler would and has already left a stain in one day.

Member's Mark Lindsey fabric sofa with storage ottoman is I nice piece that is a very comfortable couch. The matching storage ottoman is a nice addendum to the product. The color is very soothing and neutral for easy color coordination. It offers a very firm rest and would consider something like this for anyone.

This sofa set is lovely! It's a great color, very soft material, and very nice ottoman. The back of this couch sits quite low, which I find doesn't give a whole lot of support for the back or neck. I love that the ottoman can be moved, so you can change up the look and functionality of the space easily.