Horrible quality. Barely have used this sofa as it is in a second home and ready for the garbage. Fabric has pilled and pillows have no shape and are very uncomfortable. Pillows have flattened out and are very soft, have used this sofa only a handful of times Definitely to do not recommend. Ready for the garbage after only a few uses.

This piece of furniture has excellent finishes and high-quality fabric. It's a good size, allowing it to fit into any area of the house Its central seat allows it to be placed in any nearby area to suit your decor or taste. Its large size makes it very convenient and comfortable, allowing it to seat a large number of people

The couch came in one huge box. It says box 1 of 1 on the box. HOWEVER it was missing all of the back and side cushions and legs. There was not even room in the box for it to fix. Impossible that it came in any box. If you order this couch I believe with my whole heart you will also be missing couch cushions. I contacted support, they have yet sent confirmation they will send the missing pieces. Very sad. Other that half the couch is missing... I really like it. I loved the flood model

The material piles SO fast! My sweater shaver can not keep up! It's so hard to clean. I would not repurchase or recommend it. The back cushions became lumpy within a few weeks. We flatten them out, and then they're lumpy again a few days later. The rubber bands meant to keep the sections together aren't even remotely doing the job.

We received the couch via delivery and found the front panel of the center chair is bent inward. I contacted Sam’s via phone and was asked to send photos. It has now been 3 weeks. I have requested a replacement of the center chair only. The last notice from Sam’s was a request for our information followed by a notice of closure with no resolution. I will be reporting to the BBB.

This couch is super comfortable. It's easy to sit and talk on or lay back and relax on. Love the elegant, textured fabric and the neutral color. It's a substantial size couch but not too big for our space! I love the little accent pillows that come with it and of course the extra storage in the ottoman! Such a great feature.

We wanted to love this couch (bought in linen). The material does NOT hold up and is piling (has all the little balls all over it). It is not familiar friendly and stains are hard to remove. It has become an eye sore and is fairly new. Don't buy unless you rarely use it, because it's more for looks/staging.

I was not planning on writing this review but see now this happened to someone else so it may be helpful to others. I ordered two modular couches in the color Linen and they we’re delivered yesterday. We unboxed one and had everything brought in. Keep in mind these are 250 lb boxes. I thought to myself this doesn’t look like the correct color but maybe it’s just darker in person. I double checked the first box and confirmed it was the color linen. So we got to the second box and then realized it didn’t match the first one, this box was also marked linen. I called customer support and they were less than helpful. They offered me $150 for the inconvenience only for me to find out later that it was not a credit but “an early refund”. After 2 hours on the phone with the less than helpful representative who let me know they were unsure when the incorrect couch could even be picked back up, they offered another $150 to bring it back to the store. After 2 hours working with the kindest member services man in person and the least helpful again rep on the phone they again said oh never mind this was just meant to be an early refund. The icing on the cake was I simply asked for the correct product I purchased to be delivered to me and the rep said it wouldn’t be back in stock until 4/17 and he had checked everywhere and no he wouldn’t notify me when it was back “just look then” (so helpful when it was their fault) …. I found it in stock yesterday! I am truly baffled and underwhelmed by this entire experience as a Sam’s Club Plus member.

It is very spacious and works great for a family with several members. Its fabric is strong and water resistant. It provides comfort and makes you want to stay seated for long hours when sitting. Its table or inserts are used to store objects inside and it is easy to open and close.

great set! very comfortable and wide enough to sit cross-legged. i love the creativity of this and how comfortable it is. the ONLY thing I disliked about this is that we thought we didn't get the cushions, but after reading the instructions a few times, i finally figured out that the upright cushions are stored in the zipper pouch underneath the sections. i felt very dumb.