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Customer reviews for POLYWOOD Gulf Shores Rocking Chair for
POLYWOOD Gulf Shores Rocking Chair
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4.5 out of 5 stars
stars
131 ratings64 reviews
  1. 5 stars77% (101)
  2. 4 stars9% (12)
  3. 3 stars4% (5)
  4. 2 stars4% (5)
  5. 1 star6% (8)

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Showing 21-30 of 64 reviews
May 19, 2025
Reviewer name: Charles V
4 out of 5 stars
4 out of 5 stars review

Great rugged product

We just purchased one of these chairs to try the whole composite furniture. Putting this together was easy, I just wish that all the bolts were the bigger A size and that is the only reason for only four stars. The chair is comfortable and practical for us to get in and out of, despite other reviews stating that the seat was too low. I think this makes it more of a pleasure to sit in and do a slow rock with ease. To counter the hardness of the seat, we purchased a seat cushion that fit it perfectly. Hope that more of our plastic recycling can be utilized in this manor to build more things for outside use and will hopefully get cheaper in price. Thank you Pollywood for creating a rugged and functional product here in the U.S.! We will buy more and want to get some of those Adirondack chairs for our firepit area.

Helpful?5BLVEBO2CLQ113591623462
reply from POLYWOOD Brand Expert

Hi Charles! Thank you so much for your thoughtful and detailed feedback! We’re glad to hear that the assembly was easy and that the chair is comfortable and functional for your needs. We appreciate your note about the bolt sizes. That’s helpful insight that we’ll pass along to our team as we continually look for ways to improve. It’s great to hear that you’ve added a cushion for extra comfort and that you value the sustainability behind our products. We’re proud to create durable, made-in-the-USA furniture from recycled plastics, and we're thrilled that you're planning to add more pieces, especially those Adirondack chairs for your firepit area! Best, Amber

Jun 17, 2024
Reviewer name: Cintomnatandtrin
5 out of 5 stars
5 out of 5 stars review

Comfortable design!

Great rockers! Comes with hand tool and drill bit. Suggest using drill for quick and easy assembly as the screws are rather lengthy. Besides the great quality we were amazed with the design COMFORT of the chairs! Actually seems to relieve lower back issues...one would not think that a hard back chair would feel so good! Will be spending plenty of time rocking the time away. Bought 2 for the porch but considering getting one for the inside!

Helpful?5BLVEBO2CLQ113591623462
Jul 22, 2025
Reviewer name: Cat
2 out of 5 stars
2 out of 5 stars review

Nice, but can't get support as needed

Good luck with Polywood's customer service should you get a box with the wrong parts! I have been waiting for a week for a missing part. I purchased two of these rockers on 7/10/25. It's 12 days later, and I still cannot use the rocker. I went through their website to request help and NEVER received a response. Two business days later, I called them. The person was nice, sent me an immediate email confirming what I needed. The email said the part would be expedited and shipped within two business days, that I would get an email confirmation when shipped. Four business days later, and I have heard nothing. Reached back out through email support, asking someone to respond, and I have still heard nothing. The rockers are beautiful, and I am sure they will last a long time. The limited residential warranty of 20 years sounds amazing, but getting help with the warranty might not be so easy. Looks like the rockers will be going back to Sam's.

Helpful?5BLVEBO2CLQ113591623462
reply from POLYWOOD Brand Expert

Hello Cat,<br />Thank you for sharing your experience with us. We’re very sorry to hear that you received the wrong parts for your rocking chairs and for the trouble you experienced reaching our customer service team. That is certainly not the experience we wish for customers. Our team continuously works to ensure that our products and service meet the highest standards, and we value your feedback as it helps us improve!<br />Thank you,<br />Emma

Feb 28, 2026
Reviewer name: Purchaser
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Outdoor chairs

Parts didn’t fit exactly but with a little muscle, it got it done!

Helpful?5BLVEBO2CLQ113591623462
reply from POLYWOOD Brand Expert

Hi Purchaser! Thank you for taking the time to leave your review. We’re sorry you had to struggle a bit during assembly, but we’re glad it all came together in the end! Thank you for sharing your experience and we hope you enjoy your POLYWOOD products for many years to come. -The POLYWOOD Team

Jun 15, 2025
Reviewer name: Steve Cold Spring
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Good BUT

The self assembly is a major issue, requiring much more than the Allen wrench included.

Helpful?5BLVEBO2CLQ113591623462
reply from POLYWOOD Brand Expert

Hello Steve Cold Spring,<br />Thank you for sharing your experience with us. We apologize for any assembly challenges you encountered and are happy that you were able to work through them. We truly appreciate your feedback as we are always looking for ways to improve our products and service to better meet the needs of our customers! <br />Thank you,<br />Emma

May 19, 2025
Reviewer name: Brenda
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Very uncomfortable

Chair sits you straight up and makes back hurt.

Helpful?5BLVEBO2CLQ113591623462
reply from POLYWOOD Brand Expert

Hi Brenda! Thank you for your feedback, and we&#39;re sorry to hear the chair isn’t as comfortable as you’d hoped. Our designs aim to provide ergonomic support, but we understand that comfort can vary from person to person. A seat cushion or lumbar pillow might help improve the fit for your back. We truly appreciate you sharing your experience—it helps us continue to improve our products. Thank you, Amber

Apr 21, 2024
Reviewer name: Billy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great rockers

Seem to be well made and were easy to assemble as we did use a cordless driver

Helpful?5BLVEBO2CLQ113591623462
Jun 18, 2024
Reviewer name: wethejury
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not a tall/big man’s rocker

Construction is good & not hard to assemble.

Helpful?5BLVEBO2CLQ113591623462
reply from POLYWOOD Brand Expert

Hi wethejury, thanks for taking the time to leave a review! We' happy to hear you find the construction of the chair is good and it was not difficult to assemble. We hope you enjoy the Gulf Shores Rocking Chair for many seasons.Thanks!Lana

Mar 26, 2026
Reviewer name: HHI Dude
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great chairs

EZ to assemble and very comfortable

Helpful?5BLVEBO2CLQ113591623462
reply from POLYWOOD Brand Expert

Hey there! That is wonderful to hear, thank you for sharing. Best, The POLYWOOD Team

Jul 8, 2024
Reviewer name: Monica
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Inaccurate parts made assembly incomplete

Love the chairs! Defective parts. Not easy to assemble.

Helpful?5BLVEBO2CLQ113591623462
reply from POLYWOOD Brand Expert

Hi Monica, thanks for taking the time to leave a review! We're glad you love the Gulf Shores Rocking chairs. We apologize for the assembly challenges you encountered due to a defective part. We're happy you were able to get your chairs assembled and we hope you enjoy them for many seasons.Thanks,Lana