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Customer reviews for POLYWOOD Gulf Shores Rocking Chair for
POLYWOOD Gulf Shores Rocking Chair
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4.5 out of 5 stars
stars
131 ratings64 reviews
  1. 5 stars77% (101)
  2. 4 stars9% (12)
  3. 3 stars4% (5)
  4. 2 stars4% (5)
  5. 1 star6% (8)

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Showing 21-30 of 64 reviews
Jun 22, 2026
Reviewer name: Michele
1 out of 5 stars
1 out of 5 stars review

Huge Disappointment with Sam's and Polywood!

We ordered two Polywood Gulf Shores chairs. We're familiar with Polywood products since we purchased two rockers and a dining table with chairs/benches. The Sam's version was a huge disappointment. Both chairs came with supports that weren't usable. One chair had a shorter support with no holes drilled. Okay, we can drill our own holes, but then we realized the longer support that goes in front was too short. Too short by about 3”. See picture. The second chair came with two short supports. So both chairs had one support that didn't reach the other side of the chair. Polywood customers service refused to help because they were purchased at Sam's. Only option was to unscrew everything and pack them back up for a return since we couldn't get any support. The price was too good to be true. Take a pass on these.

Helpful?5BLVEBO2CLQ113591623462
reply from POLYWOOD Brand Expert

Hi Michele, Thank you for taking the time to leave a review. We are sorry to hear about the quality issues that you experienced with your furniture. We are sorry to hear about your experience with our Customer Service team. That is certainly not the type of service we wish to provide. If you still have the chairs, please reach out to us, and we will be able to get your replacement parts. We appreciate your feedback. Thank you, The POLYWOOD team

Jun 15, 2025
Reviewer name: Steve Cold Spring
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Good BUT

The self assembly is a major issue, requiring much more than the Allen wrench included.

Helpful?5BLVEBO2CLQ113591623462
reply from POLYWOOD Brand Expert

Hello Steve Cold Spring, Thank you for sharing your experience with us. We apologize for any assembly challenges you encountered and are happy that you were able to work through them. We truly appreciate your feedback as we are always looking for ways to improve our products and service to better meet the needs of our customers! Thank you, Emma

Jul 8, 2024
Reviewer name: Monica
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Inaccurate parts made assembly incomplete

Love the chairs! Defective parts. Not easy to assemble.

Helpful?5BLVEBO2CLQ113591623462
reply from POLYWOOD Brand Expert

Hi Monica, thanks for taking the time to leave a review! We're glad you love the Gulf Shores Rocking chairs. We apologize for the assembly challenges you encountered due to a defective part. We're happy you were able to get your chairs assembled and we hope you enjoy them for many seasons.Thanks,Lana

Apr 21, 2024
Reviewer name: Billy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great rockers

Seem to be well made and were easy to assemble as we did use a cordless driver

Helpful?5BLVEBO2CLQ113591623462
May 19, 2025
Reviewer name: Brenda
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Very uncomfortable

Chair sits you straight up and makes back hurt.

Helpful?5BLVEBO2CLQ113591623462
reply from POLYWOOD Brand Expert

Hi Brenda! Thank you for your feedback, and we're sorry to hear the chair isn’t as comfortable as you’d hoped. Our designs aim to provide ergonomic support, but we understand that comfort can vary from person to person. A seat cushion or lumbar pillow might help improve the fit for your back. We truly appreciate you sharing your experience—it helps us continue to improve our products. Thank you, Amber

Mar 26, 2026
Reviewer name: HHI Dude
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great chairs

EZ to assemble and very comfortable

Helpful?5BLVEBO2CLQ113591623462
reply from POLYWOOD Brand Expert

Hey there! That is wonderful to hear, thank you for sharing. Best, The POLYWOOD Team

Jun 4, 2026
Reviewer name: Heidi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very nice

These are very sturdy and functional rockers. Easy to assemble.

Helpful?5BLVEBO2CLQ113591623462
Jun 18, 2024
Reviewer name: wethejury
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not a tall/big man’s rocker

Construction is good & not hard to assemble.

Helpful?5BLVEBO2CLQ113591623462
reply from POLYWOOD Brand Expert

Hi wethejury, thanks for taking the time to leave a review! We' happy to hear you find the construction of the chair is good and it was not difficult to assemble. We hope you enjoy the Gulf Shores Rocking Chair for many seasons.Thanks!Lana

Jun 6, 2026
Reviewer name: Liz
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice chairs

Not as comfortable as we thought. But a nice addition

Helpful?5BLVEBO2CLQ113591623462
reply from POLYWOOD Brand Expert

Thank you for your feedback! We're glad to hear the Gulf Shores Rocking Chairs are a nice addition to your space. We appreciate your comments regarding comfort, as customer feedback helps us continue to improve our products. We hope you enjoy your chairs for years to come. Best, The POLYWOOD Team

Apr 18, 2024
Reviewer name: Colleen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great rockers made by Polywood

Great product, well made, a bit of a challenge to put the chairs/rockers together. Would highly recommend these products

Helpful?5BLVEBO2CLQ113591623462