Customer reviews for LG 7.3 cu. ft. Electric Dryer forMember photos
Terrible
I purchased this set 4 weeks ago, dryer ruins clothes, everything gets caught and twisted, LG sent out a repair man that replaced the “design flaw” near the lint filter. It still catches and twists everything, not to mention my clothes are never fully dry even after 60 min on high. The washer twist and wraps everything together. I am very unhappy with this purchase. My friend bought the same set and is having the same problem. Why are you still selling this set with a known design problem? These aren’t cheap.
Hi. We appreciate you sharing your experience with your LG DLGX8601BE Dryer, and we want you to feel confident that we’re here to support you. We hear how the twisting, snagging, and incomplete drying have affected your laundry routine, and your detailed feedback helps highlight the areas that may need attention. When clothing gets caught or damaged near the lint filter area, checking that the filter is fully seated, the housing is clear of debris, and the drum is rotating smoothly can help reduce fabric catching. For damp loads, confirming the venting path is clear, the load size allows for good tumbling, and selecting a sensor‑dry cycle aligned with the fabric type can improve results. Our guide walks through the key steps to prevent damage and improve drying performance: https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749 If you’d like us to take a closer look at your unit or explore next steps together, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James
Ruining clothing
This dryer has a design flaw that causes clothing with drawstrings and/or clothing made of thin material to be ruined. The drying includes a plastic housing that holds the lint filter. There is a gap between this housing and the rest of the dryer. Frequently, drawstrings or thinner materials will get caught in this gap. Meanwhile, the rest of the garment is getting spun around by the other clothing. In the short time we have owned this dryer, we have had several drawstrings ripped off and other clothing items ruined due to being stretched out or ripped. The only solution seems to be to put all clothing in mesh bags, which is ridiculous for a dryer this expensive. LG needs to redesign this housing. To do right by its customers, LG should offer a fix for customers who already purchased the machine.
Hello, Benjamin. Thank you for sharing your experience with your LG DLEX8600BE Dryer. We appreciate you letting us know how the lint filter housing has affected your laundry items, and we understand how important it is for the drum and filter area to handle delicate fabrics and drawstrings without causing damage. Clothing getting caught near the lint filter can happen when lightweight items move toward the front of the drum, and using mesh bags for items with straps or strings can help protect them while drying. You can also review steps that help prevent fabric damage here: https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749 If you’d like us to take a closer look at your unit and explore additional options together, please reach out to us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James
Love it
Love my new dryer. My old LG was slowly dying and taking forever to dry. This new one is quick and efficient. I like the fact that I do not have to fill a container anymore with water for the steam feature, which I use a lot. Having it able to connect to the LG App is really convenient. I also like the duo door which is convenient for loading and unloading. Overall very happy and no complaints. My previous dryer lasted 14 years so I'm hoping this one does too.
Hi, Dee. Talk about an absolute laundry day evolution! We are beyond thrilled to hear how your new appliance is delivering such rapid efficiency, effortless smart app integration, and a highly accessible door design. Engineering long-lasting, innovative machines that eliminate the extra hassles and stand the test of time is exactly what we pride ourselves on. For any future assistance with your upgraded setup, feel free to connect with @LGUSSupport. ^James
Design Flaw Snagging and Twisting Laundry
There is a design flaw where the channel and gap between the lint filter housing and the drum housing can snag edges of your laundry as it spins around inside the dryer. This has nothing to do with the lint filter being dirty or not seated fully. In fact, it has nothing to do with the lint filter. The design flaw is the channel and gap between the lint filter HOUSING and the dryer's drum housing snagging laundry. This does not happen with all loads, but happens consistently and regularly enough to be a design flaw issue, warranty case, and/or lemon case.
Hi. We appreciate your time sharing your review for your LG Dryer model DLGX8601BE. We always aim to provide a gentle and efficient care experience for your laundry, and we want to help ensure your garments stay in pristine condition. To keep your items moving smoothly, we recommend inspecting the drum interior for any temporary obstructions, ensuring loads are sorted by fabric weight, and using a mesh garment bag for delicate or loose-threaded items to safeguard them during the cycle. You can also view helpful guidance regarding clothing care on our official resource page at https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749. We want to help ensure your laundry routine operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Dryer Eats Clothes
I purchased this dryer 2 weeks ago. Every load I dry some article of clothing gets stuck in-between the lint filter area and the drum. You name it, socks, undies, shirts, even sheets! The company I bought it from has been here to try and adjust the filter but it didn't help.
Hi, Thank you for sharing what’s happening with your LG Dryer. We appreciate the clear details about clothing getting caught between the lint filter area and the drum, especially since this started so soon after installation. We’d like to take a closer look at your specific model and the adjustments already attempted so we can see how we can assist moving forward. To allow us to properly investigate the details of your specific product model and to see how we can assist with your LG dryer lint filter issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-dryer-fabric-is-damaged--20154712671042 ^James
DO NOT BUY! Design Flaw
Dryer gets clothing, draw strings, and dryer sheets stuck between the drum & lint filter and has ruined multiple articles of our clothing. We actually exchanged for another unit assuming it was a defective item, but the second dryer had the same issue, so we returned.
Hi, Teren. Thanks for sharing what happened with your LG Dryer, especially with clothing and dryer sheets getting caught between the drum and lint filter on not just one unit but even the replacement. We appreciate you calling this out, and we want to take a closer look at the specific model involved so we can review the situation more clearly. To allow us to properly investigate the details of your specific product model and to see how we can assist with your dryer‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749 ^James
Verified Purchase
Review
Excellent washer. Easy to use, quiet and does a good job.
Thank you for sharing your experience with your DLEX8600BE! We’re glad to hear it’s easy to use, quiet, and getting the job done. Should you ever have questions or need assistance, please don’t hesitate to reach out at 1-888-542-2623 or online: • https://www.lg.com/ca_en/support/contact-us/ Thank you for choosing LG Electronics!
Verified Purchase
If it's LG, no more guess
It is just a drier. A drier that do anything you need to.
Thanks for sharing your thoughts on the DLEX8600BE! Simple, reliable, and gets the job done—that’s exactly what many customers look for in a dryer. We’re glad it’s meeting your needs 👍 Should you ever need help, please don’t hesitate to call 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET. You can also reach us on other platforms below: • WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp • Chatbot: https://lg-chatbot.com/web/ca?locale=en_CA • Email: https://www.lg.com/ca_en/support/email Thank you for choosing LG!
top is slanted
SO far works well, there is a design flaw, it has a slanted top, who puts a slanted top on a dryer. The clothes basket wont stay on it, clothes that are folded slide off. This is crazy, has the designer ever done laundry ?
Hi! Thank you for sharing your review of your LG DLEX8600BE Dryer! We are glad to hear that it is performing well for your laundry needs. We also hear your feedback regarding the slanted top design and how it impacts folding and holding your laundry basket, and we will certainly share these details directly with our product design team for future improvements. If you ever need any assistance in the future, please feel free to reach out to @LGUSSupport. ^James
Nice Dryer
Dryer works fine but I had to have their repairman come out and see why I kept getting a duct blockage warning. There was no blockage and he had to reprogram the sensor.
Hello! We are glad to hear that your LG Dryer is working fine and keeping your laundry routine on track. We understand your inquiry regarding the duct blockage warning, and we appreciate your patience with the sensor adjustment. We will certainly share this feedback with our product team to help refine our sensor systems moving forward. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance on inquiries and questions. ^James