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Customer reviews for Member's Mark Pre-Lit Prismatic Spider for
Member's Mark Pre-Lit Prismatic Spider
4.5 out of 5 stars
stars216 ratings91 reviews
  1. 5 stars75% (161)
  2. 4 stars9% (19)
  3. 3 stars8% (18)
  4. 2 stars5% (10)
  5. 1 star4% (8)
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Showing 71-80 of 91 reviews
Sep 16, 2024
Jenn
5 out of 5 stars review

Verified Purchase

Giant spider IN MY HOUSE!

Looks great inside too!

Helpful?1670D94AH2GK13591323261
Oct 10, 2024
Trish
2 out of 5 stars review

Too much work

Pros: very large and sturdy. Bright colors and looks great. IF you can get it assembled. Cons: I took someone's advice and took that hour to remove all the plastic wrap. Then time to assemble. Each leg is marked as to where they go. The problem is that all the legs and body are on one electrical line. So legs are impossible to untangle to the point of being able to put together. After 30+ minutes, this struggle (and getting nowhere) made me realize I would have to do this twice a year (put up and take down). Then I realized all on one line if a light goes out its impossible to fix. The plastic around legs is thin and held by zip ties. No way to do light replacements. In the end I returned it. Had they made each leg independent and plug into body it would be great.

Helpful?1670D94AH2GK13591323261
reply from Member's Mark Team

We hope you experienced a hassle-free return, Trish.

Oct 14, 2024
gidget
1 out of 5 stars review

Mmmmm, customer service Not so much!!

I bought this about a month ago. after put together found that one of the eyes is totally missing. Went to store and they told me to contact CS on pckg and that they will send another eye. They said others had same problem and it would be sent. I have not heard a confirmation or BOO in over 10 days...Without the other eye it looks stupid. Maybe customer service could contact me?

Helpful?1670D94AH2GK13591323261
reply from Member's Mark Team

We're sorry to hear your prismatic spider was missing an eye, gidget. Please contact Member Support at (888) 301-0332 for assistance in obtaining your replacement eye.

Aug 26, 2025
Joshua
1 out of 5 stars review

Absolute wate of money and time.

An absolute waste of money. It took me over three hours to try to assemble this piece of crap. It is completely impossible to assemble. It comes prewired and tangled beyond being able to untagle it. I tried to take it apart by the wire. You would have to be a licensed electrician to have any chance of putting this together. You would have to keep cutting the wires and assembling the legs one at a time and then would have to reconnect all the wires. I would give negative stars if I was able too. I want me money back. Even better I want my time back. I want the three hours back it took trying to put this together.

Helpful?1670D94AH2GK13591323261
reply from Member's Mark Team

We're sorry the wires were tangled, and assembly was difficult, Joshua. You may return or exchange this prismatic spider as part of the Member's Mark 100% Satisfaction Guarantee.

Nov 21, 2025
CAMILLE
2 out of 5 stars review

Didn't come with enough hardware to assemble. There's a protective film that is very cumbersome to remove.

Helpful?1670D94AH2GK13591323261
reply from Member's Mark Team

We're sorry you were missing hardware and found the protective film cumbersome, Camille. You may return your spider for a full refund as part of the Member's Mark 100% Satisfaction Guarantee.

Nov 21, 2025
Emily
3 out of 5 stars review

love it, was east to put together but a pain to pull off the proteective wrap. i do wish it had a timer option

Helpful?1670D94AH2GK13591323261
reply from Member's Mark Team

Thank you for your feedback, Emily. This is helpful for future development of this product and others like it. We hope you enjoy your prismatic spider for many seasons to come.

Sep 1, 2024
Suzanne
5 out of 5 stars review

Verified Purchase

Mother of all spiders in our collection

Great prismatic addition

Helpful?1670D94AH2GK13591323261
Aug 21, 2024
Rick
5 out of 5 stars review

Verified Purchase

Halloween

Awesome

Helpful?1670D94AH2GK13591323261
Oct 21, 2024
Kim
5 out of 5 stars review

Verified Purchase

Granddaughter absolutely loves it

Well worth the price

Helpful?1670D94AH2GK13591323261
Sep 15, 2025
Jess
1 out of 5 stars review

Would have liked to purchase this but ...

Ordered for delivery, shows in stock at store, delivery driver dropped off everything BUT this product. Now waiting 3-5 days for a refund so I can hopefully go INTO the store and pick one up. Customer service was not helpful.

Helpful?1670D94AH2GK13591323261
reply from Member's Mark Team

We're sorry your order was incomplete, Jess. If you would, contact Member Support at (888) 301-0332 and give them a chance to make this right for you.