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Customer reviews for LG 23 cu. ft. Counter Depth Refrigerator with Instaview for
LG 23 cu. ft. Counter Depth Refrigerator with Instaview
4.3 out of 5 stars
stars538 ratings538 reviews
  1. 5 stars63% (339)
  2. 4 stars21% (113)
  3. 3 stars7% (38)
  4. 2 stars3% (15)
  5. 1 star6% (33)
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Showing 201-210 of 538 reviews
Jun 12, 2021
Wols21
5 out of 5 stars review

Verified Purchase

Love it!

[This review was collected as part of a promotion.] We wanted a new fridge with French doors and had looked for a long time. When we saw this model, it had all the features we wanted and more. Features we love: door in door; “4th drawer”; roomy shelves; deep produce bins; ice maker; water/ice dispenser; and overall appearance. Everytime i open the fridge, I am so happy we decided on this model.

Review from lg.com
Helpful?4C2SR612US9313591323083
Nov 4, 2023
Sunshine1920
5 out of 5 stars review

Verified Purchase

Got Ice? We do!!!

[This review was collected as part of a promotion.] I bought this refrigerator about 3 weeks ago. I wish we had space for a bigger fridge but our kitchen only has space for the counter depth one. I am a bit of a LG snob. Over the years we have owned many different brands but always turn to LG for replacements because their products have always lasted. I do hope that is still true being that we just bought a handful of their appliances for our new home. Here’s a few qualms I have with this one, I don’t like is the vegetable drawers, they do not open enough to access the drawer properly. Same thing goes for the freeze drawers. You have to fidget to get bigger items in and out. Again though that wouldn’t have been an issue with the bigger fridge. That’s just a counter depth thing with this design. Other than that I absolutely love it. It is fingerprintless, which means I am not wiping it off every time someone comes to the kitchen or a dog snoot presses on it. I love the door in door. Craft ice is nice but my kids love it as a novelty and use it more than my husband and I combined . lol. I love the WiFi option on it and I was very unsure about it upon purchase. I like turning on the ice maker to have extra ice for when we get home, or being able to adjust the temperature if needed without being there. Mainly ice is a big thing with us when you have 5+ people getting ice water all day. Also being told it needs new filters instead of waiting for a light to come on the front them forget about it when you walk away. Over all it was worth every penny.

Review from lg.com
Helpful?4C2SR612US9313591323083
Jun 30, 2021
CC58
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] So happy with this refrigerator. I thought there would be less storage because of the counter depth but it has so much room. I love the sliding adjustable shelf and the instaview door in door. My entire family loves the craft ice feature.

Review from lg.com
Helpful?4C2SR612US9313591323083
Dec 25, 2023
AJ 737
5 out of 5 stars review

Verified Purchase

Good fridge!

I’ve had this fridge now for almost 2 years. About a year into owning, the freezer stopped working. The condenser was replaced and it worked fine. A year later, condenser was making noise. It turned out a line was rubbing against the condenser and the vibration was making the noise. Both times under warranty, the repairs were fixed promptly. Daily use, the fridge works great! The craft ice balls take a while to make but we collect them and put them in a zip lock bag for future use. This way the ice maker makes more. Counter depth is plenty room for our family of 5. Some may need more space. I do recommend this LG fridge!

Review from lg.com
Helpful?4C2SR612US9313591323083
Feb 26, 2024
Scott 67
3 out of 5 stars review

Verified Purchase

Refrigeration not what I expected.

Love the overall design and function of this fridge. What I don’t like is the fact that it will not cool the topside of the fridge to its lowest setting. I I have fridge set at 33 degrees I have a digital thermometer inside that reads the high and lows of a 24 hour day as well as the current temperature. I would not and do not expect for the daytime temps to necessarily get too 33 degrees, but I do expect that it would overnight. Typically runs between 35-43 degrees. Which meets FDA requirements for refrigerated foods. Still it should keep food cooler than it does. Yes it is pulled away from the back wall has plenty of circulation.

Review from lg.com
Helpful?4C2SR612US9313591323083
reply from LG

Hi, Scott. Thank you for taking the time to share your feedback about your LG refrigerator. We're glad to hear that you love the overall design and function of the fridge. We understand that you're having issues with the top side of the fridge not reaching the desired temperature. No worries, we'll pass this feedback along to our product development team to consider improving the fridge's temperature control. In the meantime, you may visit this link as it may help with your concern: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. If you have any further questions or concerns, please send us a private message on our social media platform at @LGUSSupport. `Liz

Jul 27, 2022
Jim and Mary
4 out of 5 stars review

Verified Purchase

Satisfactory performance

[This review was collected as part of a promotion.] Generally very good. Filter replacement for water is very difficullt. Craft ice dispenser gets clogged periodically. Cumbersome to find things in the freezer, next time side by side freezer. Poor customer service.

Review from lg.com
Helpful?4C2SR612US9313591323083
Apr 7, 2024
RDS427
5 out of 5 stars review

Verified Purchase

Best Frig Eve

[This review was collected as part of a promotion.] Not only is it a beautiful addition to our kitchen but the doors and drawers are extremely functional. The dual ice makers are an added plus especially when you have guests. Clean-up is a snap inside and out. Best refrigerator I have ever owned.

Review from lg.com
Helpful?4C2SR612US9313591323083
Sep 15, 2022
Lori 2022
5 out of 5 stars review

Verified Purchase

Craft ice!

Had this fridge for a month now and so far I love it! Counter depth is smaller inside, so if it’s just 2-3 people using it’s just fine. Be aware that tall bottles of anything don’t fit upright. We’re just going to start buying shorter things (ketchup, salad dressing, etc.). Be patient with the craft ice! It will stock up. It took about a week for freezer to get to the right temperature to start making the ice, and it is very clear when putting the spheres in a drink! We don’t use craft ice everyday, so after a month there is quite a stockpile! And, both ice makers are pretty quiet.

Review from lg.com
Helpful?4C2SR612US9313591323083
Aug 22, 2023
RicP
3 out of 5 stars review

Verified Purchase

Compressor.isdues on this product

[This review was collected as part of a promotion.] I purchased one 3 years ago and August 2023 the compressor went and lost all the food. The LG app is a waste because it showed the refrigerator was working with no issues. Everything was defrosted and app stilled showed 35/0 temperature. It took over a week to get it fixed and found out this product had compressor problems. All my other appliances are LG and hope they hold up. I never got payed back for someone to check my frig.

Review from lg.com
Helpful?4C2SR612US9313591323083
reply from Customer Care

Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your experience with us fell short of your expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements to our products and services. Please contact us at 800-243-0000 in order to discuss further options to resolve the concerns you are reporting. We, along with the community, appreciate your kindness in sharing today. http://spr.ly/6425PWmgf `Tanisha

Nov 17, 2023
COBOL_GUY2
4 out of 5 stars review

Verified Purchase

Overall good except for water dispenser

[This review was collected as part of a promotion.] All is good except for water dispenser. They should not have cut cost and put a dispenser in that has auto shut off, show the water measurement going out and have a method of asking for a specific measurement. There preset measurement system is useless since you still need to hold your container against the switch. These are available from other manufacturers for years. In addition to an extension to support larger water containers. Otherwise, we like it.

Review from lg.com
Helpful?4C2SR612US9313591323083