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Customer reviews for LG 23 cu. ft. Counter Depth Refrigerator with Instaview for
LG 23 cu. ft. Counter Depth Refrigerator with Instaview
4.3 out of 5 stars
stars538 ratings538 reviews
  1. 5 stars63% (339)
  2. 4 stars21% (113)
  3. 3 stars7% (38)
  4. 2 stars3% (15)
  5. 1 star6% (33)
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Showing 181-190 of 538 reviews
Jun 5, 2022
Bett51
5 out of 5 stars review

Verified Purchase

Great refrigerator.

[This review was collected as part of a promotion.] We have had our new LG refrigerator for 2 1/2 months. When received it we notice a small dent in right side door. We called LG and they were so helpful quickly sending a person to replace the door which the option that we requested. It looks great, has wonderful features that we do enjoy very much. We do recommend it to anyone that asks.

Review from lg.com
Helpful?4C2SR612US9313591323083
Mar 13, 2021
Ls57
4 out of 5 stars review

Verified Purchase

Great Features

[This review was collected as part of a promotion.] We’ve had our new refrigerator for a month and it’s doing great. The only negative is the bottom freezer drawer is smaller than the side by side we replaced. It will take better management of what we choose to freeze. The craft ice feature is awesome for whisky drinkers.

Review from lg.com
Helpful?4C2SR612US9313591323083
May 27, 2024
JVin
5 out of 5 stars review

Verified Purchase

EXCELLENT...BUT

[This review was collected as part of a promotion.] I saw this refrigerator and have always desired it. I'm most pleased with the space it offers. Unfortunately, I'm unable to utilize full functionality of it because it is not 5G compatible.....very disappointing. As a result, I don't have accessexc to the other functions.

Review from lg.com
Helpful?4C2SR612US9313591323083
Apr 25, 2021
01Craig01
5 out of 5 stars review

Verified Purchase

Great features and use of space

[This review was collected as part of a promotion.] I like the (1) relative proportion of available space used for the quick access compartment and (2) the versatility provided by the middle compartment. I am accessing the quick access compartment much more than I anticipated. I expect that this will help keep my consumption of electric power down. This compartment is roomy and allows me to store a good deal of frequently used items for quick retrieval. I really like the idea that I can use the middle compartment to expand either the freezer or refrigerator compartments by electronic push buttons. Great job providing smart alternatives for the use of the appliance.

Review from lg.com
Helpful?4C2SR612US9313591323083
Jun 9, 2023
MikeM1959
5 out of 5 stars review

Verified Purchase

Awesome Refrigerator

This is a practical refrigerator with the door in door and instaview feature. The flexible drawer is a great option. The LG app is also a nice touch to check and do things without being at the refrigerator. Also, with two ice makers you never run out od ice and the craft ice does not dilute in your drink too fast. There are just too many awesome features to mention which makes this a super great refrigerator.

Review from lg.com
Helpful?4C2SR612US9313591323083
reply from LG Social.

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai

Sep 6, 2021
Yon2021
4 out of 5 stars review

Verified Purchase

Features worked as expected :-)

[This review was collected as part of a promotion.] We’ve had the fridge for a month and have been enjoying all the extra features large ice balls (was not a deciding factor in our purchase) the door in door and Insta view door. Maintains Temperature consistently Still have a low frequency hum we are trying to determine if our sub floor is a contributing factor.

Review from lg.com
Helpful?4C2SR612US9313591323083
Jan 12, 2021
Tuckerfridge
3 out of 5 stars review

Verified Purchase

Nice until it breaks down

[This review was collected as part of a promotion.] I have had it for 2 1/2 years and have loved it until the compresser just decided to break. Apparently the nicer you but don’t make it better quality. Luckily it was under warranty and the complaint that Came to fix it did a great job. The newer refrigerators don’t last long enough but i do love the space

Review from lg.com
Helpful?4C2SR612US9313591323083
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

Sep 15, 2022
Lori 2022
5 out of 5 stars review

Verified Purchase

Craft ice!

Had this fridge for a month now and so far I love it! Counter depth is smaller inside, so if it’s just 2-3 people using it’s just fine. Be aware that tall bottles of anything don’t fit upright. We’re just going to start buying shorter things (ketchup, salad dressing, etc.). Be patient with the craft ice! It will stock up. It took about a week for freezer to get to the right temperature to start making the ice, and it is very clear when putting the spheres in a drink! We don’t use craft ice everyday, so after a month there is quite a stockpile! And, both ice makers are pretty quiet.

Review from lg.com
Helpful?4C2SR612US9313591323083
Jan 4, 2021
Caleb06
5 out of 5 stars review

Verified Purchase

Excellent

[This review was collected as part of a promotion.] I was a little weary of buying it due to the price tag, but we have been nothing but happy with it. It’s quiet, we really enjoy the craft ice maker and the peek through glass. I used the middle drawer to dry age ribeyes for 18 days and they were excellent! All in all great purchase

Review from lg.com
Helpful?4C2SR612US9313591323083
Jan 16, 2022
PHBS
5 out of 5 stars review

Verified Purchase

Terrific Refrigerator

[This review was collected as part of a promotion.] We’ve had this refrigerator for about a month with no issues. The middle drawer can be used for additional refrigerator items -OR- as additional freezer items. Love that feature the most. This is our second LG and hope we have the same great utility and service as with our first. Have recommended to friends and neighbors.

Review from lg.com
Helpful?4C2SR612US9313591323083