Went to TempurPedic and then call. Representative was happy to help, and we asked about the $300. promotional, which we qualified for. The mattress cover came with the 2 pillows under separate cover. The representative assured us the mattress cover was comfortable. She didn't tell us it could not be returned! Since these items were more than the $300.00, we paid the difference. The mattress came and we put on the mattress cover, which slides around, and is not comfortable. Disappointed that I wasn't told it could not returned, resulting in terse email from TempurPedic advising me of this, without any thought that I was misinformed by the sales representative.

[This review was collected as part of a promotion.] It was very nervous purchasing this bed not only because of the price but the extreme firmness of the mattress. Most mattresses out there that call themselves firm really are not. I thought this one would be like sleeping on a rock, but it forms to your body enough to ease lower back pain, but you don't feel like you are sinking in. My husband has a lot of back pain and is in a physical job, and he was in love with this bed from night one. We both love it and hope to have it for many many years!

[This review was collected as part of a promotion.] Due to an illness I needed a softer mattress and an adjustable bed frame. I have had a Tempur-Pedic mattress in the past and always liked the support it gave me. I do love the Pro-Adapt Soft mattress. It was the first time I was able to sink into my bed and feel comfortable since becoming ill. The only thing I don't like about this mattress is that it becomes hot where you lay. I am constantly moving all over the mattress to find a cooler spot all night. If the heat from the mattress wasn't an issue then I would have given a five star rating. More work needs to be done to refine the body heat this mattress holds in.

This mattress is amazing. I had a memory foam mattress from another company for awhile. I purchased the Tempurpedic Pro Adapt Hybrid with the Ease adjustable base. It's amazing. It's so comfortable and the base makes it so much better sleeping. I put it in zero G and wake up refreshed every day. I combined it with a Tempur Cloud pillow and it's also great. The mattress isn't too soft or firm. I'm comfortable and supported. No motion transfer, my kids jump on it to wake me up and I can't feel them.

I'm 6'2", 270. larger than your average human man. I have chronic lower back issues. For many years, I urged my partner to get a Tempur-pedic and he finally agreed after seeing many videos about the new cooling cover. We got it about 30 days ago and my first thought was that it was too firm. Now I feel it's just right. PERFECT for both of us, actually. I hope it lasts, that is my only concern, as it's pricey.

[This review was collected as part of a promotion.] I love how comfortable this mattress is. I had trouble sleeping because of tossing, turning, and being uncomfortable on my old mattress. The first night I slept on this mattress, I drifted off. I have been having fewer sleep disturbances and less back pain, and I notice I don't toss and turn to get into a comfortable position to fall asleep. I am so happy I chose the Pro-adapt Hybrid mattress and could get a decent night's sleep.

We selected the "firm" as per in store examples and seemed to be okay and comfortable, The mattress that was delivered is as hard as our floor. We added a topper which did not help. After 3 weeks I have finally created a somewhat softer area that I stay within but getting up is more like climbing out! My wife has since moved to the sofa as she has prior back issues. This is the worst excuse for a mattress ever created!

This mattress is way too firm, actually it's hard. It is like sleeping on the floor. I really hope to fall in love with it but I'm having my doubts. I've read that there is an "adjustment" period, but I don't know if that means the bed will soften up or that I will get use to the hardness. The sample at the store was firm but very comfortable and I could feel it contouring to my body, but my bed did zero contouring. I am very disappointed but it has only been one night. Actually the idea of having to adjust to a bed is a bit ridiculous. i don't know if I can exchange the bed for Medium firmness but I may try. Remember too that the mattresses at the store have been repeatedly sat and layed on so over time they soften up. I don't have that sort of time, plus I weight 170 and I sleep alone so will my body weight alone soften the bed up enough for me to really find comfort and joy my expensive purchase. Overall the bed is beautiful and well made. Quality is top of the line.

[This review was collected as part of a promotion.] I must admit I was bit skeptical at the beginning to spend so much more than a traditional mattress but it was definitely worth every penny. My sleep has improved drastically and we are now upgrading everyone in the house to the Tempur-Pedic experience.

Usually it takes time to break in a mattress but the first night on our Pro-Adapt medium hybrid was the best sleep we have had in many years. Probably hands down the best mattress we have owned and our first Tempur-Pedic. Restful sleep and didn't wake up with our joints sore.