Bought the top of the line Adapt mattress and it has literally destroyed my back. I am now sleeping on my downstairs sofa (and getting a pain free night's sleep) since the horrible customer service has refused to fix the problem. Don't waste your money!

Very disappointed! Feels like a soft mattress instead of a firm! I have back issues and thought for sure this was the answer, but it made me feel worse. Was told this would be the better one. Not so for me. Should have gone with my gut...ProAdapt firm

This is the 2nd Tempur-Pedic mattress we have owned. We looked at all options when shopping for the 2nd mattress but we knew the comfort and quality of our first Tempur-Pedic and so the choice was really a simple one. I strongly recommend finding a store where you can try out the various models, we went from a medium firmness with the first mattress to soft on the 2nd one. The mattress conforms to your body, it supports yet cradles your body as you sleep - it's a mattress like no other. You won't regret buying a Tempur-Pedic!!

I LOVE this bed! It used to take me forever to fall asleep and I was always tossing and turning during the night. Now I fall asleep quickly because the mattress conforms to my body. If you are a side or back sleeper-- this is the mattress for you! My husband used to have hip pain from sleeping on his side.. after a week on this bed, his pain is completely gone! Highly recommend!

[This review was collected as part of a promotion.] Ok, this may get long, so bear with me... I had a Cloud Supreme for many years, and it just wasn't working for my back anymore. I got a Pro-Adapt Hybrid Medium to replace it. Tried that for a few weeks, and I realized it was just too firm for me, and I didn't love the springs after not having any for so long. I did a comfort exchange with the retailer, and was going to have a Luxe-Adapt Soft switched with it. Then, I got to thinking, I may as well go all out and get the cooling Luxe-Breeze Soft... so I changed that delivery to the Breeze instead. I tried it for a few weeks, and while some may think it's soft, it truly is more of a medium feel, compared to the Luxe-Adapt. It still was a little too firm for me. I took a trip to a city that had an actual Tempur Pedic store, so I was able to lay on all of the mattresses, all fully broken in. The Luxe-Breeze was never going to get quite as soft as I anticipated or needed, so I came back home and did another exchange to the Luxe-Adapt. This one is very soft, and much better for my hip/back/shoulder problems. I was initially worried it was going to be too soft, but there is still a support layer to it, and it cradles my body better as I sleep on my side. If anyone is debating between the Luxe-Adapt Soft and the Luxe-Breeze Soft, they definitely have very different feels and softness. (They have different Tempur materials) I would still say the Luxe-Breeze is towards the medium side, while the Luxe-Adapt is very soft, cloud like. Thankfully for me, the third time was the charm!

Purchased the Split king both were the Tempur luxe adapt Firm, had to wait almost 2 weeks because there was only one in the warehouse and the other had to be order. When they set them up they were different heights, over an inch difference. Unacceptable given the cost of this product. Waiting for replacements.

Wife wanted new bed and wanted a Tempur-Pedic, I was a little skeptical but it was well worth it. Both of us are sleeping better than ever ! She complained about the old bed if I got up in the night she would feel me getting in and out of bed. No more, if I get up it does not bother her.

Honestly, I had purchased the Luxe Soft. It was a good mattress, but after only 15 months, it broke down in the center. Their warranty department did finally warranty it after about 20 pictures and 15 emails. Then I went to one of their stories and laid on all the beds...they recommended that I do this, which I agree with. The hybrid med with springs seems to be the best! Boy, was I wrong!! I can't even sleep on it as it is so hard! So I have zero sleep, a mattress I spent over 3000 on, and no refunds! All I want is my money back to get a comfortable bed!! If the first one didn't break down, and have to be warranted I would say it was ok-I honestly thought Tempurpedic would take care of me as a customer and they guarantee the best night sleep or do they?

I have a bad back and for the last 6 months have difficulty just getting out of bed. There have been times where my wife has had to help me. The Luxe Adapt Firm mattress foam has softened causing my spine to dip. The sag is minimal and not meeting the 3/4" criteria on the 2 1/2-year-old mattress and our warranty claim was rejected. I'm not sure what I am going to do. We purchased individual mattresses my wife wanted the colling / softer mattress which she loves. I am an engineer and can tell the density of foam has weakened.

I had issues with the sleep tracker app. But once it was reported to the store, it was immediately resolved; so now, we can see how well we are sleeping. Great company & great custmer service. This mattress has truly changed our way of sleeping. I have not had to nudge my husband when he is snoring, cuz he no longer snotes. However, it has not stopped my dog from snoring (lol).