This mattress was very painful for me. I had the mattress for 10 weeks and each week my hips, back and neck got more and more painful. I would wake up sore every morning. I did everything suggested to try and break in the mattress. This mattress is firm, even though it says a medium firmness. I even bought 2 expensive tempur-pedic pillows thinking that might be the answer but that only made things worse. The pillows are so heavy and hot, even though they claim to be the best cooling. The mattress also was hot. I am now doing physical therapy to try and undo my spinal injuries from the mattress and ended up exchanging it for another brand.

Bought a Luxe-adapt king mattress in June at an authorized Tempurpedic dealer. I informed the salesperson of my health issues and he suggested that the Luxe-adapt soft would be my best choice. After two months of use, my back became so bad I could barely crawl out of bed. I called Tempurpedic and spoke with a "Sleep Expert" and was told that I never should have bought the soft mattress and I need to return it for a "firm". It's now been a month with the firm mattress and my back has gotten worse. I moved into my guest bedroom with a standard mattress and have no issues with pain. I called the head of customer support and was told that they wouldn't do a thing for me. I was told to have my lawyer contact their legal Department and then he hung up on me. This is a very bad product from an even worse Company.

Sleeps very hot.. u sink into the bed like quicksand and cannot get comfortable when asleep. Neck hurt with temper pillows also. I actually slept on the ground the last 5 days prior to bed being returned. I would of probably done the cool bed with medium or mediumhard feel and might have liked it and kept it but couldn't take that chance with only one return allowed. They came and picked it up with no hassles.

I have lower back issues, and until I slept on the TempurLuxe-Adapt firm, I was driven out of bed from back pain by 4 a.m. I was skeptical at first, because of the "sinking in" feeling of the Luxe. I didn't think it would support my lower back enough. I was happily surprised that it has great support and gives, in the right spots, so my hips don't get sore.

After sleeping in my recliner most nights the past couple of years because of an early age dislocated shoulder that has deteriorated over the past 55 years, I am finally able to sleep comfortably all night long, including on the afore-mentioned shoulder. I am so pleased to wake up and not feel sleep deprived any longer. Although priced higher than many mattresses, essential sleep is worth the price.

FYI... We recently bought our Luxe Adapt soft mattress and it was way too firm. We talked to the store where we bought it from and they told us that you have walk on it to break it in! What the!!! Sleeping worse on this mattress than our old one plus it's very very warm. Save your money.

Do not buy from these criminals. They won't honor warranty. Called spoke with an escalation rep won't completely refused to let me talk to her supervisor. The quality of the product is good for a couple years AT BEST. The customer service is by far the worst I've ever encountered in any company. My wife and I wake up every day with neck and back pain because the rigidity is equivalent to a hammock. A 5,000 hammock. At the end of the day Temper Pedic WILL NOT honor 10 year warranty.

This mattress was more comfortable within 6 months of purchase. Since that time, it has almost formed indentions and dips in all the wrong places. I regret buying this. I filed a warranty claim, but they declined it saying the mattress indentions do not measure 3/4 of an inch or greater. It's a HORRIBLE mattress and was so expensive. I wake up stiff in some parts of my body. I had a previous tempurpedic that I loved, this one pales in comparison. One side is significantly higher than the other. If you roll across the bed, you can hardly roll up from one side to the other - definitely like a drop off.

This mattress was fine the first few months then it started getting softer and softer. After less than two years it is unusable. Getting off the mattress required rocking back and forth with my legs in the air until enough momentum was generated to get my legs over the side. Rolling from one side to the other while on the bed was a joke. I would have to make a slight roll to my stomach then push up and off the mattress with my arms to flip over. It was like sleeping in a trench. As soon as I switched back to my old mattress my si joint pain was gone. Absolutely horrible! The warranty process is a joke. All they want is pictures. Pictures won't show how soft the mattress is, you have to lay on it and feel it. There are many reviews that say the same thing. I should have checked more closely before purchasing the mattress. 4k for junk.

Finally after buying a competitor's mattress and having nothing but trouble, we have found exactly what we wanted. My husband is in the military and on his feet all day and the zero gravity helps his back and joints. We ordered the bed and it was delivered in 6 days. So fast and delivery was seamless.