Bought the top of the line Adapt mattress and it has literally destroyed my back. I am now sleeping on my downstairs sofa (and getting a pain free night's sleep) since the horrible customer service has refused to fix the problem. Don't waste your money!

Im greatly disappointed in this bed. I had high hopes. I dont know if I was given a used bed or what, but one side was already dented in, like it had been slept on. It was from day one. I contacted customer care and they took 10 days to get back to me. When they did they wanted me to send my information again. I refused because it took alot to move that heavy mattress to take pictures and I rehurt my back. Low and behold they had the information that I sent. Also there was no way for them to not have it because you couldnt continue with the claim without the needed information. I had several reps and the last one told me that the bed was not dented enough and the claim was denied. So there is no way for the bed to show that much dent by design. It is a very dense mattress, and you could see it a little bit, but you can feel the huge difference in both sides after flipping it around, which also leads me to believe I have a used mattress. I dont weigh enough to cause any type of dent like that in the bed on day way. So good luck if you need to submit a warranty claim on a faulty mattress that was designed not to cave in, but is some how different on two sides from the 1st day you sleep on it, They will not honor the defect warranty.

We've had the mattress almost 6-7 weeks now and regret our purchase. We have not had a good night's rest since it arrived. We were prepared for a break-in period but that came with severe neck, shoulder and back pain. As the bed became softer around week 4 - the pain got increasingly worse. We wake up several times throughout the night because we are overheated and no sleeping position is comfortable. We've bought at least 7 pillows because the reps at the store indicated that was the issue. It is cool to the touch but retains heat under your body which is really uncomfortable. We are both in our late 30's and wake up with almost every bone cracking and aching - feeling and sounding like a 90-year old. I cannot believe this bed is so expensive and highly rated. I called to initiate the return which is a 3-step process: you call the number, someone eventually calls you back and then you have to wait 2 weeks for someone else to call to schedule the pick up the mattress. Words cannot describe how outraged and disappointed we are.

We purchased a Tempur Luxe-Adapt mattress 30 days ago. It has poor circulation so it stores your body heat. The materials/memory foam gets very warm while sleeping causing it to sleep hot which is very uncomfortable. We awake out our sleep uncomfortably warm. Our sleep is disrupted throughout the night/morning. We are unhappy with the Luxe-Adapt due to the mattress poor quality of circulation causing constant sleep disruption. I do not recommend this product. Mattress not worth it. I want to return it but Tempur-Pedic is not upholding it's product guarantee.

The bed was fine for the first week or so, then it got a hump in the middle. It felt like I was sleeping on two twin beds pulled together. We called Bernie & Phyl's where we purchased the Mattress & foundation from. We tried return the items a gentlemen from Bed Check LLC was sent out to check for stains, after he examined the mattress he pointed out we had the wrong foundation. We called Bernie & Phyl's to make a long story short they said it wasn't their problem call Tempur-Pedic !!!!

I love the soft mattress!! I've slept so much better on it than my old mattress!

This mattress is absolutely perfect for two people you sink right into it !!

This matress is so comfy. It supports my body without sinking in. I sleep so much better.

Best mattress I have owned and the absolute best sleep!

This mattress is super; It's soft and comfortable, plus cushy. Try it, you'll love it too!