Leaks are never fun, so we're sad to hear of your troubles. We know they can happen from time to time as every Big Kid is different in size, shape and how they move, and many parents have found that moving up a size helps reduce the frequency of leaks. That said, we'd like to learn more about your experience to see how we can help. When you have a moment, please connect with one of our specialists by phone at 1-888-778-5587 (M-F, 8AM-5PM CT). So we can best help, please be sure to keep any remaining product or packaging on-hand for when you reach out. Hope to hear back from you soon!

We're bummed to hear this! Leaks can be frustrating and we'd like to learn more about your experience for our team to help further. When you get a chance, give us a call at 1-888-778-5587 (M-F, 8AM-5PM CT). We're eager to help!

This is all great to hear! Knowing your son loves them and that the fit is just right makes us happy- keep up the awesome potty training work!