Hi, we're disappointed to hear this feedback. Keeping your child's skin comfortable and healthy is always our goal and we want to assure you that all of our materials and products are rigorously evaluated by product safety and medical professionals to ensure they are safe. We'd like to learn more about your experience, so when you get a chance, give us a call. We can be reached at 1-888-778-5587 (weekdays, 8 a.m. to 5 p.m. CST). Thank you.

Oh no! We strive to provide products with high quality standards that you can rely on, and we know how frustrating leaks can be. When you have a moment, please connect with one of our specialists by phone at 1-888-778-5587 (M-F, 8AM-5PM CT). So we can best help, please be sure to keep any remaining product or packaging on-hand for when you reach out. Hope to hear back from you soon!