We have had this product for amost 1 yr now. So far have not needed it but sure is nice to know it is there when we do need it.

Price was fair, people were professional, installers were clean and helpful, product works as advertised.

So far little use and that's a good thing...needed to function a couple short outages and it worked as installed..very happy so far.

Though it's been a year since installation, I truly am happy that I haven't experienced the need to use it. I know it will function as designed as I've had the privilege of ownership at prior locations. Prior ownership is why I chose Generac.

Coming up on one year from installation. Not needed it yet, which is fine. It is like an insurance policy. Hope you never use it but nice to know it is there.

I have had mine for over a year and it's been a great investment we live 70 miles from a town and have frequent power outages it's never failed to do its job!!!

We had a power outage about 1 month after our Generac was installed. The Generac worked perfectly the entire duration of the power outage, which was approximately one week. No problems

This was my third Generac generator purchase over 30 plus years. I have been happy with all 3 units. I currently have an 18 KW model and I purchased a 10 KW which I gave and installed for my son's family.

I have not had an opportunity to use my generator so if it will switch automatically or not is not yet witnessed. I have great hopes for it the next time Duke Power service goes out.

Kent Snider of Morgantown electrical contractor installed my generator. He was excellent,courteous and professional. He answered all our questions and went out of his way to our assurance of satisfaction.