The installation started out complicated but the crew really did a great job installing. They also gave us a great education on how it works and what to look at. It is small enough that it doesn't look bad in our back yard. Not too noisy. Our power went out the day before the generator was installed. Within a month after installation the power went out on Mother's Day for about 4 hours. The generator was great and we enjoyed my day.

The SPS team was amazing, from start to finish. I did my research before choosing the type of generator and company to do the install and support. I made the decision to go with Generac and SPS after talking to 4 other companies. I am a single homeowner and trust in the product and the company is paramount. I have had the system installed for less than 3 weeks and it's already been used twice. Power goes out quite a bit in my area and I also travel so knowing the system will work and that I am notified of each action the generator takes. I would recommend this product to anyone and the Specialized Power Services company to do the install!

The Generator Centre staff were very knowledgeable and professional. The installation was done efficiently. I cannot comment on the performance of the generator itself as it was installed on April 20th and the propane tanks have not been installed as of yet. We have not used the generator.

The process was absolutely seamless from the initial inquiry to the actual installation. I was kept informed evry step along the way and I am completely satisficed with my new whole home generator. I look forward to piece of mind knowing I'll always have power, no matter what mother nature throws our way.

I just had the unit installed. The electrician was outstanding. Very professional, clean and answered all our questions. The entire install went without any issues. This past Saturday the unit performed its first automatic self running maint run. During the installers test we shut off all the power and everything worked as explained. I hope this works during an actual power out emergency....Thank you so far for everything and peace of mind.

We had ours installed after the latest power outage that had us without power and running on a portable generator for 3 days. We decided we were done with the hassle of that and opted for something much more convenient and hassle-free. The generator runs great and works. Peace-of-mind is a wonderful thing.

We are very pleased with our selection and find this product to have all the features we were looking for plus some! It is more than adequate to meet our needs.. Next time there is a power outage, we can sit back and continue without an interruption and proudly say "powered by Generac!"

The generator is unobtrusive and the sound it makes when we were without power was welcome (as were the lights and HVAC)! The mobile link feature, however, needs to be improved (set up was a challenge even for someone with a technology background). But that is a minor complaint compared to the security of having power when it is needed.

Our generator was installed a 5 days ago and we have already reaped the benefits of the installation. Only one day after installation and activation we had a power outage for approximately 4.5 hours. I expect that it will serve us well in future outage events.

Installed a 2005 13kw upgraded to 15kw unit with 100amp transfer switch and breaker box at previous residence ,was excellent unit ,covered 80% of house for 13 years with frequent outages in mountains. Relocated to another state and just set up 22kw with whole house switch, very nice unit. Glad to see exercise times settings and battery charger issues addressed, looking forward to many more years of service.