We had Switch Electric, LLC perform the installation. They came highly recommended and I can see why. The installation went flawlessly, their explanation of the system was easy to understand and the product works incredibly well. We typically lose power here in our area at least three to four times per year and were tired of hooking up a manual generator to the house during those windy/rainy times. Thank goodness we now have the peace of mind that it will happen automatically.

Installation of our generator with operational orientation completed on 2-09-21. Wonderful expert installation along with attention to customer service was 5 stars. Just this morning had a quick first time power outage. With in seconds generator kicked in. Comfort level and peace of mind is priceless.

Ordered 22k Guardian w/switch, pad & battery July 6. Order shipped the 9th and delivered curbside the 13th. Arranged our own 500 propane tank including placement of Generac and gas connection. Had an electrician complete the transfer switch wiring. All tests performed perfectly. Company support during the activation process was very efficient. Could not ask for a better overall experience.

Generac installed yesterday....Charleston Electric did a great job in a highly organized and efficient manner. City inspector impressed with their work. Generac fired right up...the unit sounds like a finely tuned engine in a luxury vehicle. Transfer switch works perfectly. Thank you Generac for building such a fine product...Made in the USA. We live in a region that gets impacted by hurricanes each year. The thought of evacuating while Covid-19 threatens all of us is disconcerting. We now have “peace of mind” that we can stay in our home without losing power. Thank you!

I own 4 of these, I have the early generac to the newest. because of my job, when I am away, I do not have to worry about the power being out and I'm at work. I have had the pull start generators and they are fine in a pinch. But I do not have to worry about having to keep gasoline in a can on site at all times. The avg run time for those generators are about 11hrs or so. With the ones, which include the older one's, all are run on natural gas. No worries. They are easy to maintain or I can have then serviced at a reasonable price. Great stuff. I would recommend everyone that can, to have one installed. They pay for themselves the first time the power goes out for hours or in my case.... days. Worth the money and sacrifice. A good portion of my neighborhood has them after seeing me with lights and their were out for 2 weeks. No hotel for me and no soiled food. Thanks and I hope I didn't talk too much. Buy it!!!

We had a similar Generac Generator in our previous home and upon moving into our new home in a new state where storms and power outages are more common, we naturally decided to once again add a Generac Generator. Our experience with these products has been very satisfying and makes us feel more confident and protected. Very pleased with the product and that this company stands behind the product and supports their installers.

I recently had the 22KW installed in my home of 2,500 square feet. The exercise mode starts once per week for a period of 5 minutes; we do not hear the generator from inside the residence. The overall appearance blends in extremely well with our brick home. I am highly impressed with the design and overall performance of the unit. In the event of a need for an emergency oil, air filter, or spark plug change, the design allows for easy access by the home owner. All other maintenance can be performed by the dealer. I am a very WELL PLEASED CUSTOMER.

We were so glad we made the investment in the top of the line whole house generator. It was great to continue to be comfortable in our home during this most recent Texas winter storm. I believe every home needs a generator! If you’re thinking about purchasing, the convenience and not having to worry during a time of power outage is well worth the choice! ❤️ Our Generac Generator

Great looking product. Installation was quick and without much difficulty. Looks great in its location and does not take away from the house features in the back yard. Glad it is installed as we are in our hurricane season. Our portable generator was not going to cut it as we need whole house operation due to our age and medical conditions.

Ordered the 24KW unit in July of 2021 and finally got it installed in April of 2022 .. long backlog here in Houston post the big freeze in February 2021. Generator Exchange did a fine job with the installation which was a one-day job, post-pouring the mounting concrete slab. Ony hiccup was that the load shedding (SMM)) modules didn't seem to work at first with my 3 AC units. Generator Exchnage swapped them out and then we actually had a briefd power outage the next day, the genertaor kicked in for 10 miniutes, and the units worked flawlessly. Now waiting on the WiFi kit to finish the job.