Since the Generator was installed, we have not lost electrical power to our home .However, we expect the Generator to perform as advertised. We were surprised at the number times the installer had to come back to get the Mobile Link feature operational. All in all, we are very pleased with the price, product and warranty.

Just installed it yesterday, and waiting on the weekly run tomorrow. It is a great looking piece of equipment and appears to be of high quality. The start up technician was really very professional and went the extra mile to assure that it was installed correctly and safety conscience. He went the extra mile doing things that he was concerned about from the installation crew. I like in a neighborhood with multiple senior citizens age 60/93 and oour part of the neighborhood lost power multiple times last year from 8 hrs. to 14 hrs. So this is the reason I choose to install this unit. Also the Generac reputation is a standout for quality .

Items I find pleasing with this product: - neat, compact appearance - power - WiFi compatibility - Ability to power up on a biweekly basis to ensure readiness - Safety features - sensor technology to differentiate real outages from brown outs All in all, i'm very happy with my purchase.

I cannot speak to the electronic features of this unit as I am not a techie, and we have not needed it yet due to an outage. We did not price around but insisted on an American made generator. If it provides us power when we need it, we will assume we purchased a Quality unit.

The generac has great features from what I am told. Unfortunately, since I have had it installed and gas tank filled I haven’t been able to use. When they came to actually turn it on, after we got the gas, the fan would not come on. So although we have it and it’s completely installed, we can’t use it. Apparently this is a common factor defect. Which if it is then generac should of had these pull or at least the parts on immediate stand by vs us having yo wait 2-3 weeks for the replacement fan. The machine cost too much for that type of error in something that’s brand NEW!

The contractor that installed instructed me on the installation, use and knowledge of this equiptment. I can now have a piece of mind knowing that the generac generator will kick in when power goes off. Also no gasoline just natural gas which relieves me of much work. My neighbors are very interested and are impressed with ease of the generatot.

YOUR PRODUCT IS UNFAVORABLE, POOR QUALITY, NOT GOOD FOR EMERGENCY USE! AS IN THE NEED OF A PERSON ON 24/7 OXYGEN! TO BE CONFIDENT IN YOUR PRODUCT PREFORMING AS IT WAS PURCHASED FOR!...I'M "NOT" SATISFIED WITH YOUR 22kw HOME GENERATOR! Thank you: step and one half

We have our basement trenched, along with 3 sump pumps. The last time our power went out, our battery backup pump ran until the battery exhausted itself. When we got home, I opened the basement door to about 5 inches of water. I fired up our portable generator and plugged in. All pumped out after 25 minutes. Works fine...BUT YOU HAVE TO BE HOME to do this. I researched whole house generators and GENERAC was the best. I now have my own. No more flooded basement plus I don't have to worry about it anymore!! I should have put one in several years ago. I'm a believer!.

We just had our start up for this unit. Everything went very smoothly. It is so nice to own a product that is built completely in the USA, it is not often you find this. We now have peace of mind knowing that we will have power going forward and not worrying about rolling blackouts anymore.

We lost power for four days during Irma and ran off a portable generator that was wired into my panel. It also ran off my propane tank so it was a pretty good deal--didn't need to get gas, etc. However, I lost an electrical device or two and was concerned about the bigger appliances (refrigerator, A/C) having problems in the future so decided to upgrade. Other than a ding in the lid (which we didn't recognize until the electrician unpacked the item, long after shipping--how would my wife be able to inspect this upon delivery, especially since the GenPad was on TOP of the generator on delivery?), the unit was pristine. Installation was done via a local electrician who has done much work on my home over the 20 years I have been here, and my gas company handled the gas hookup. I probably did not need 22KW, but it was only a few hundred dollars more than a 17KW or 20KW, so decided what the heck. Very happy to be protected this upcoming hurricane season!