Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Compact Vacuum! Thank you for choosing WORX. You are greatly appreciated!

Hello! Thank you for posting your review! We are happy to know that you enjoy our tools! Thank you for being a loyal WORX customer!

Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Compact Vacuum! Thank you for choosing WORX. You are greatly appreciated!

Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the hedge trimmer! Thank you for choosing WORX. You are greatly appreciated!

Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. First, please ensure the chain has been installed on the bar properly. Also, it is recommended that you tension the chain every 4-5 cuts. Depending on the type of wood being cut, the heat that is produced can cause the chain to stretch. To tension the chain, simply secure it around the sprocket and bar so that the chain is seated then pull the bar forward (outward) to create a snug fit. The chain should be tight enough to fit securely around the bar while leaving appropriate give for tensioning. Take caution that you do not overtighten the chain. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you! Thank you for choosing WORX!