I picked this product because of its high weight rating (we get snow), and its beautiful style, and it's good price compared to the competition. The best part I found out after the freight company damaged some of the product during delivery and I got to work with customer service. The rep I got was Mae Donovan and she was outstanding! Very friendly, very helpful and very fast. It only took 2 minutes for her to pull me up in her system and tell me she could exchange any parts no problem, no questions asked. It could not have been easier. She sent me an email so I could add part numbers and send it back. The new parts were immediately ordered for me and shipped quickly.

Love my gazebo (totally transformed my space). A few pieces of wood came warped and the company sent new ones right away. They are open on the weekends which is really nice. I would recommend putting doing the roof slightly different than the instructions....the instructions say the grooves should go on top of the border at the bottom (that made the wood wet so I put the border on the bottom and no water touches the wood when it rains).

So it took me about three weeks to do during the hot summer days that we had, I actually did about a weeks worth of work on it in between resting from the heat with over hundred degrees temperature several days in my area. Everything went together fairly well, I was a little worried about the measurements for the four roof panels, but once I got it up there and all bolted together, it turned out great. I recommend just following the instructions page by page and don't jump ahead and you should have no problem at all.

Let's be honest during this review. You will go to YouTube for advice, you will probably reach out to the vendor where the product was purchased, BUT this will be an EXTREMELY HONEST but brief review (from my personal experience). 1. Pleaseeeeeeee, have at LEAST (3) people to help if you opt to DIY. As an FYI, my husband only had myself (and the use of (3+) ladders) 2. Take your time, and don't skip steps. 3. Once completed... take the time to ENJOY your new space! We celebrated immediately with wine and cocktails. :) 4. This gazebo is BEAUTIFUL! It has changed the whole dynamic of your backyard. Even our neighbor (from across the street) had to tell us how nice it is! We are VERY HAPPY with this gazebo!

Went to Sams club saw this and new it would be perfect for our new pool we were installing. It was sold out when we went online to buy but as soon as it was available they sent me an email and we bought it immediately. Glad we did because the next day it was out of stock again. My husband and a I put the roof together in our garage. It took about 8 hours. He was able to do the base himself. Roof took 3 men and my 2 11 year olds to put on. It is very heavy. Great sturdiness once it is all up and we love it.

[This review was collected as part of a promotion.] My family and I are so happy that we made the purchase of a Backyard Discovery Gazebo. We researched a lot of options and found the Cordova 14 X 10 would meet our needs. It was shipped in 5 boxes, all well marked. And we utilized the step-by-step phone app to explain how to assemble the gazebo. During the summer months, it was a blessing to have for shade around our pool area. We enjoyed some great times under it with family and friends!

Was in need for shade on my patio. I ordered it on a Sunday and had it by Friday. I’m a 59 year old female. a friend of mine who’s older helped me pre assemble what we could (the beams and roof). We had never ever done a project of this size. We consider ourselves handy but a little bit of construction knowledge would have helped us. We made lots of calls to guys we knew and her husband helped a bit too. Instructions were easy to follow and at the end it all went together fine. If I did it again would take 1/2 the time. Definitely watch your critical measurements. Also take the time to make sure the trim pieces on the roof are secure prior to installing it. I did not put the trim on the beams where it attached to the roof. We have our periods of lots of moisture in Nebraska a thought it was a catch for moisture. Looks great though. It’s only been done for less than a week.

[This review was collected as part of a promotion.] I previously had no shade in my yard and in CA it gets so hot that my yard was unbearable in the summer. I could not be happier with my Gazebo purchase! It’s sturdy, looks fantastic, was fairly easy to put together, now we can actually sit outside and enjoy our yard without burning!

I bought this last September 2022. All boxes for the gazebo were clearly marked and easy for me to set aside in the order I would need them. With the help of a couple friends we were able to put this together in two days. It was easy to put together, instructions were clear all parts were accounted for. It looks stunning on my deck everyone that see's it loves it. Would highly recommend buying this gazebo for your outdoors.

This review is overdue by a month but I wanted to wait until I had the some other work around the pool area completed before I posted photos. Before I start, a local builder quoted me over $35K for a gazebo build – with a start date of fall of 2023. I searched online and Backyard Discovery had some great looking products. We selected the 16x12 Barrington Gazebo. First, the online purchasing experience easy and intuitive. (10/10) I selected the assembly option which is performed by a company called Go Configure (more on that later). Communication from Backyard Discovery was great and they were very clear and concise on delivery dates. (10/10) The actual delivery was performed exactly as promised and they even placed the boxes in my garage for safekeeping. The boxes are huge so unless you have helpers, I recommend you clear a space in your garage or other covered area in advance of delivery and have them put it there for you (if you can). Our driver was awesome and called in advance of delivery and then could not have been more pleasant and helpful. I wish I remembered the company to give them props. (10/10) Next, the assembly was scheduled through Go Configure. I read some pretty bad reviews online about them so I was worried. However, they scheduled the assembly a week or so after the gazebo was delivered and called me in advance to let me know a spot opened up earlier. I grabbed the opening. The folks at Go Configure were great with communication with both calls and texts. (10/10). The assembly team showed up as promised early on a Saturday. A team of 3 men were in the crew. They moved the enormous boxes to the assembly area from my garage and proceeded to unbox and set up. I looked out the window and in an hour or so the frame was up. In another hour a large portion of the roof was in place. In less than 4 hours they had completed the assembly. This team was outstanding. They were highly skilled and had done this many times before. I can’t say enough good things about the team and my experience with Go Configure. We are in the DFW area, so we may just have a really great territory for the company. I can’t say how it works in other regions but if you get the crew we got, it will be a flawless experience. They never stopped until the job was done and done way beyond my expectations. (10/10) We had a bunch of other expensive work done on our pool area before the gazebo went in but the amazing thing is that we are far more happy with the gazebo from Backyard Discovery than anything else done. I did put some pavers around the base supports to enhance the look a bit and installed a TV and ceiling fans but the gazebo construction made this a breeze. We get a ton of compliments and more importantly – a ton of use and enjoyment from the gazebo. Thank you Backyard Discovery and Go Configure for making this dream a reality. There is not one thing that could have been done better – truly flawless. By the way, this is not a paid review, we are a real family who randomly found Backyard Discovery online – I am as shocked as you may be that this went so perfectly.