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Customer reviews for Member’s Mark Hybrid Mattress for
Member’s Mark Hybrid Mattress
4.2 out of 5 stars
stars
433 ratings231 reviews
  1. 5 stars69% (298)
  2. 4 stars9% (41)
  3. 3 stars6% (28)
  4. 2 stars5% (20)
  5. 1 star11% (46)

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Showing 71-80 of 231 reviews
May 23, 2023
benson
5 out of 5 stars review

Verified Purchase

Helps with back ache

So nice to be able to watch TV and not be lying down. Takes the pressure off my back. I can even sleep on my back !

Helpful?3SDSH06NCGFD13589950275
Sep 16, 2023
Mbb
5 out of 5 stars review

Verified Purchase

Great Value

Arrived in a box need a couple people to assist. Once out immediately puffs up to this wonderful product. Very comfortable

Helpful?3SDSH06NCGFD13589950275
Jun 12, 2026
Nicole
5 out of 5 stars review

best choice....was looking at Nectar and Dreamcloud mattresses for months and decided to go with this one. Firmness is great for back support and side sleepers. better than my tempurpedic. great buy!

Helpful?3SDSH06NCGFD13589950275
May 25, 2023
Amanda
5 out of 5 stars review

So great I bought a second one

I bought this for my teen. He LOVES it. He said he is having problems getting out of bed for school in the morning because it is so comfortable. This is definitely not a firm bed. It's like sleeping on a cloud. I bought the 1st one because of the too soft complaints which means it would be perfect for him. My 12 yr old had to have one once he tried his brothers out. Now my teen daughter is begging for one. I might have to get one for myself as well. We have had the 2 mattresses for over 2 weeks. You don't feel any springs and the memory foam forms to your body so perfect. When unboxing it the bed fluffed right up so fast so we didn't have to wait to feel the comfort. Amazing. I am buying more of these

Helpful?3SDSH06NCGFD13589950275
Dec 29, 2025
Court
5 out of 5 stars review

Nice mattress

We ordered 3 of these online, a twin and two twin XL. After reading several reviews that the ‘medium' firmness was too soft, we ordered all 3 in ‘firm'. Our pre-teens are happy and say it's the best sleep they've had. I would call it a medium/firm, so it's not rock hard or anything. It still has give and is comfortable, and while I personally might like it a bit softer, I'm hoping this holds up longer with the firmness. The length and width are correct on the sizes and fully fill the bed frames.

Helpful?3SDSH06NCGFD13589950275
Feb 25, 2026
Sydney
5 out of 5 stars review

Best. Mattress. Ever.

The best mattress I have slept on by far! The memory foam on top of the mattress is a cool gel and I feel it first thing when I lay down. This was an important part of my purchase as I often get hot at night and wanted a bed that would keep me feeling cool. So far I've only have for 5 days, but I look forward to going to sleep every night on my new mattress : )

Helpful?3SDSH06NCGFD13589950275
Jun 26, 2023
Liissssaa
1 out of 5 stars review

I hate this thing

It's too soft. Medium to firm? Nope. Had it for about 4 months now.... It's so awful. The sheets fall off because there is now structure at the corners. Plus we constantly have to adjust the fitted sheet because of the smooth cooling top. Our heads sink even with our nice thick pillows. Back hurts.

Helpful?3SDSH06NCGFD13589950275
reply from Member's Mark

We're sorry to learn you aren't satisfied with your mattress. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jan 30, 2026
Darci
3 out of 5 stars review

This mattress is ok. I've had it for a couple of years now and tend to sleep in the same spot because my child and dog also sleep in my bed a lot. I am noticing that the area I usually sleep in is starting to have a different firmness than other parts of the bed. I was hoping that it would last a lot longer.

Helpful?3SDSH06NCGFD13589950275
Nov 27, 2024
longtime customer
1 out of 5 stars review

Deformed within two months of use

This mattress is way too soft. It deformed after just two months of use. Now it has a slope on one side. I contacted customer service thru chat and they said someone would reach out to me with in three days but no body reached out to me. I am long time Sams club customer. Used to spend thousands (which reduced by a lot when they started charging shipping for plus members). Very disappointed.

Helpful?3SDSH06NCGFD13589950275
Oct 15, 2023
LR
1 out of 5 stars review

Way too soft!

This mattress is not medium firm! It is way too soft. Caused the worst lower back pain that almost had me crippled. This thing went back to the store. Return process was a nightmare because it was a huge king size. They couldn't get it through the door! Had to open the side panels of the door. So embarrassing!! Do not buy this in the store because if you want to return it then it is up to you to get it back to the store. I brought it home in a box in my small SUV. I had to borrow a truck to return it. Ugh

Helpful?3SDSH06NCGFD13589950275
reply from Member's Mark Team

We appreciate your honest feedback on our mattress and are sorry you had difficulties returning the product, LR.