We want you to know that we continuously work to improve the quality of our products that drive customer satisfaction. Your feedback for your LG Bottom Freezer Refrigerator is especially important to us, and your concerns will not go unnoticed. We would love for you to reach out to our LG Social Support team via private or direct message on Facebook or Twitter, using the handle @LGUSSupport, and provide the model and serial numbers of your unit, and we will further review your issue. We do apologize for any inconvenience this has caused you. ~Rita

We appreciate your taking the time to review your 26 cu. Ft. Bottom Freezer Refrigerator. We understand the importance of having a good working refrigerator for your everyday needs, and we will be more than happy to look into this for you. You can easily contact us for your questions by sending us a private message on Facebook or Twitter using @LGUSSupport or by calling our customer service line at (800) 243-0000, and we would be glad to help. ^Anthony

Hi, thanks for pointing out all of the great features that make refrigerator model LRDCS2603S work for you! Enjoy the spacious 26 cubic feet of storage this fridge has to offer! We're here to assist you should you ever need support! Contact us via chat or phone support: https://www.lg.com/us/support/contact. ^Chris