[This review was collected as part of a promotion.] Honest review it’s been a great unit, until it when out a day away from thanksgiving we lost everything fridge and freezer, and still don’t have a refrigerator working kinda sucks, can’t get someone to work on it cause a lot of service companies don’t want nothing to do with LG, been without a fridge for 14 days, and I talked to them today to complain of corse and they said I should here something in 24/48 hrs to either get a new fridge or a refund.

[This review was collected as part of a promotion.] From the moment the rep picked up the call she was unbelievable. I have been in customer service for over 32 years and this is what I look for when dealing with an issue. She apologized for the issue and immediately scheduled a tech to come out. She was sympathetic and understanding. She made sure she resolved the issue and was very professional at all times. Great job.

[This review was collected as part of a promotion.] We enjoy the freezer on the bottom - such a smart idea. The door has large compartments to fit many items, and the shelves inside can be adjusted somewhat. We’ve got it set so the bottom is tall enough for gallons and then a short shelf for those small things that get lost.

We got this new refrigerator a month ago to replace a smaller LG refrigerator (24 cu.ft., top-freezer) that we liked but it died. And this new one is quieter and maintains the temperature inside way better - it seems to be just the same temperature everywhere inside, no warmer locations, no colder locations. I love this. But unfortunately, it does have some design flaws. Even though it has a larger volume, it actually holds less than the old one. Well, usably, that is. This one is larger, but turns out it’s the freezer that’s larger… the fridge is smaller and has closer-together shelves. This is not beneficial for us. And the freezer is larger, but without shelves, just two big bins to dump in a very big supply of whatever you like to store in a huge, deep jumble. (Plus one tiny thin drawer that is difficult to access and holds only 2/3 of the spice jars I used to store just in the door shelf of the freezer of our previous LG refrigerator.). So, this new one is a very nice looking refrigerator that works great but holds less and what it holds is a bit less easy to access. All these comments are in comparison only to my previous LG fridge - I have no idea really if any comparably sized refrigerator of another brand has more convenient interior layout, but we definitely didn’t see any contenders in the show room and anyway, LG is best quality and has good customer service.

[This review was collected as part of a promotion.] I bought this on New Yer's Eve and boy, am I happy with it. I've never had a fridge before with the freezer on the bottom. It's a game changer! The main compartment is right where you need it and the freezer is easier to look down on.I love the inside also, plenty of storage inside and on the door. I really enjoy the lunch meat/chesse drawer which also holds thin plastic drink bottles.

[This review was collected as part of a promotion.] We purchased this refrigerator a month ago. I am still amazed at the amount of space it has. The larger shelving on the door is fantastic and holds so much more than our old one. The freezer makes ice very quickly and also is very spacious. We could not be more pleased.

[This review was collected as part of a promotion.] We purchased the LG Refrigerator to finish off our kitchen remodel and wow did this add a great finishing touch. Plus no more leaving the door open, it signals us when the door has been open for too long. Then the space is outstanding, we were able to prep for thanksgiving without worrying about where to put items over night, It all fit!!

[This review was collected as part of a promotion.] Doors difficult to open. Freezer door squeaks and will not stay open while searching for items - must hold door open with 1 hand. I could have door open for shorter periods of time if I could search with 2 hands. That said, temperature and humidity control superior to our old refrigerator.

We replaced an old top freezer fridge that came with the house. This LG bottom freezer is wonderful! So much room! We were only able to fit a 33" wide fridge and thought it would be small, but boy, were we wrong! The door bins easily hold gallon size milk containers. The top door bin is perfect size to hold a dozen eggs. The freezer, even with the ice maker, has more than enough room for frozen pizzas and more. My husband and I keep opening the fridge just to look inside because it's so pretty!

[This review was collected as part of a promotion.] I loved my fridge till the compressor unexpectedly broke a few weeks back even tho the fridge itself was barly 2 years old just to find out there no service men in my area that could fix it. LG has agreed to give me a new fridge which hopefully won't be to much longer.... guess the money I spent on groceries that all spoiled is the worst part of it all but over all I loved my fridge