I have owned this for a little under one year. I like the features and have been pretty happy. Recently, the ice maker has gone on strike. Have requested a service call, we’ll see how that goes. From what I read, LG ice makers tend to have issues. Not a good reputation to have. I would expect them to resolve whatever the problem is. Making ice here, not going to the moon!!

[This review was collected as part of a promotion.] We bought this 2 1/2 years ago and the compressor went on Thanksgiving weekend. We called and were told it would be at least 5 days before it would be fixed. The part did not come in and it took two more days before it could be fixed. Ralph, the repair person, kept us updated and came at 5:00 on Thursday night and fixed it for us. He was very well informed on the product and very reassuring to us. Thank you.

[This review was collected as part of a promotion.] I've had it for a few weeks now and it's more than expected. It has lots of room for big items, drawers are great with humidity control. The little reminder bell about closing the door is great. It's not too huge and looks very good in my small kitchen. The ice maker is more than adequate so will never run out of cubes.

[This review was collected as part of a promotion.] We are so happy that we made the decision to purchase this refrigerator. It has so much room with individual compartments to store our items. We can't get over how quite it is when running. We barely hear it

On a Saturday night, I realized the frig wasn't cooling. Sunday morning I called to make a claim and they scheduled it for Monday morning. Serviceman showed up on time, explained the issue, and replaced the compressor. He was very friendly and made sure I understood what he was doing and why. Haven't had an issue after the replacement.

[This review was collected as part of a promotion.] We purchased this product less than a month ago. Door was set to open on wrong side. Very difficult for us to change and still not sure it is correct. Shelf sizes do not allow for 3 gallon water containers. Still trying to find replacement sizes for items we store in fridge.

[This review was collected as part of a promotion.] We needed to replace our dead refrigerator and wanted a bottom freezer unit but, it had to fit into the space surrounded by built-in cupboards. We opted for this model and were amazed by the interior space and ease of access to our food. This unit has much more usable space than the one that it replaced. The freezer is huge and well designed for useful space. The refrigerator and door shelves are also well thought out. The fruit and vegetable drawers actually do what they are meant to do. Our lettuce now actually keeps fresh for a week and the snack drawer is awesome! The default settings were perfect for both the freezer and refrigerator and are easily adjusted if desired. I also like the fact that it has a filter for the ice-maker and a signal to notify us when it is time to change it.

[This review was collected as part of a promotion.] We have been wanting a bottom freezer refrigerator for a couple years but could not find one to fit in our cabinet space. Our old refrigerator was a top freezer with double doors and did not have convenient storage space. Our new refrigerator fit perfectly in our cabinet space and the bottom freezer had ample room for all of our frozen foods and a lot of fresh canned vegetables from the garden and still had room left over. The single upper door made the whole refrigerator easily accessible without having to bend down to see what was in it. It is roomy enough for all our food and drinks from our 2 older refrigerators with room for more. We love our new refrigerator and the stainless steel looks great.

[This review was collected as part of a promotion.] We purchased this refrigerator a month ago. I am still amazed at the amount of space it has. The larger shelving on the door is fantastic and holds so much more than our old one. The freezer makes ice very quickly and also is very spacious. We could not be more pleased.

[This review was collected as part of a promotion.] For the first 18 months, the refrigerator worked just fine. Now for the last two weeks, it has not functioned at all. It needed a compressor and both evaporators. This is very concerning that the major components of this refrigerator literally died. We have been using two ice chests to maintain our meats at a cool level. Buying bags of ice every two days. We replaced the 15-year-old General Electric Refridgerator for the LG because it was highly recommended by the consumer report magazine. Clearly our miistake.