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Customer reviews for Windmill 12KBTU Window AC with Inverter, Eco Friendly, Easy to Install, 3 Cooling Settings, 3 Fans, Insulating Side Panels, App and Voice Controlled for
Windmill 12KBTU Window AC with Inverter, Eco Friendly, Easy to Install, 3 Cooling Settings, 3 Fans, Insulating Side Panels, App and Voice Controlled
4.8 out of 5 stars
stars1,359 ratings1,358 reviews
  1. 5 stars89% (1,212)
  2. 4 stars7% (91)
  3. 3 stars3% (40)
  4. 2 stars1% (13)
  5. 1 star0% (3)
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Showing 541-550 of 1,358 reviews
Jun 20, 2024
Michelle H.
5 out of 5 stars review

I LOVE my Windmill products!!

I love my Windmill products!! The customer support team at Windmill has been so supportive + helpful!! My AC unit was delivered, then stolen from my building. It was terrible! But they were really helpful throughout the process. The unit itself is insanely quiet, like it’s not even on + it’s keeping my apt cool during our first heatwave in NYC. I love that I can control the settings of the AC unit + oscillating fan thru their app! 2 HOT TIPS: Purchase the Onward shipping protection, it was a lifesaver! And purchase the plexiglass option for installation, I didn’t + regret it!

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Jul 27, 2023
Meredith B.
4 out of 5 stars review

Runs well, looks good for a window A/C unit

Shipping was quick, product was easy to install and it is churning out cool, dry air in my house. It's working fine and I am happy with it. The only reason I don't give it five stars is that that thermostat isn't quite accurate and I have to set the desired room temperature much higher than I really want it or the unit will keep running and the room will be too cool. But once I figured that out, it wasn't a problem anymore. The only other reason for the four-star rating was that the included panels for the sides of the unit aren't exactly the same height as the unit, they're just a tad shorter, so it detracts from the overall sleek aesthetics. But I am overall very happy with the unit.

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Aug 3, 2024
Lindsay P.
5 out of 5 stars review

In the Bay Area, we

In the Bay Area, we didn’t use to need air conditioning, but in the last 5-6 years, the summers have gotten hotter. I cannot afford to install a house wide air conditioner, so I got a window unit to just keep my bedroom cool. It didn’t do a great job, but it was okay. Then I saw an ad for Windmill and thought I would try it. It has made all the difference in the world. I didn’t care if it was quieter, I just wanted it to cool my bedroom more efficiently. It is everything I have needed. Thank you for such a great appliance!

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Oct 13, 2024
Sanford O.
5 out of 5 stars review

5 stars for Windmill AC

After a whole summer, the Windmill window AC on economy setting, doesn’t run all the time and keeps the room at the set temperature just like having whole house AC. In October it gets stored in the closet so the windows seal up for Winter. I recommend Windmill ACs

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Jun 30, 2023
Andrea W.
5 out of 5 stars review

Cooling the whole house

This little AC unit is really impressive. We installed it in the guest bedroom so that the little noise it does make doesn't bother us when we sleep. But the white noise is in fact very subtle. What's really amazing is that the one little unit in an upstairs bedroom is cooling almost the whole house (about 1,200 sq ft). The cool air and reduced humidity reaches down the stairs and reaches at least two-thirds of the main floor as well as perfectly cools the entire upstairs. It is exceptionally quiet inside and out, which is a huge bonus. We have only had it installed for a few days, but the Temps have been 85-90° each day and it remains noticeably cooler inside the whole house.

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Jul 30, 2023
B. B.
5 out of 5 stars review

Maggie was extremly helpful and

Maggie was extremly helpful and responded to every inquiry and question immediately. It was refreshing to deal with a true professional in Customer Care. She was also extremly pleasant to interface with. She guided me through trouble shooting the issue with my air conditioner. Her input was very easy to follow as was her direction as my husband was travelling for his job when we had the issue so I needed to address. Thanks again

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May 10, 2024
Liane U.
5 out of 5 stars review

Best AC, fan and service ever!

LOVE this AC!! Also got the fan which is just as fabulous. Both are modern and easy to keep clean. That’s what I love best about the fan! We had a problem with delivery and the Windmill team was right on it, making sure we received our order promptly and safely. These guys are awesome!

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Jul 6, 2023
Jeanne d.
4 out of 5 stars review

Love it but not as quiet as it’s claimed to be

This AC unit is great. I love that you can specify the temperature and also put it on eco mode to keep a stable temperature. The app is so convenient too. Aesthetically it’s not an eye sore which is good and it was fairly easy to install. My only complaint is that it’s definitely not as quiet as the website claims it to be.

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Jul 22, 2023
Samuel C.
5 out of 5 stars review

Customer service is overwhelmingly good

I did a ton of research before buying an A/C. I decided to trust windmill and I was not disappointed. I had a little trouble with the AC fan at first but customer service responded in less than 15 minutes. They were attentive, kind, understandable and mostly helpful. They sent me a replacement after examining the situation and now everything runs smoothly. Always happy to support small businesses!

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Jun 3, 2023
vanessa b.
4 out of 5 stars review

Great companion to central AC

So far so good. Installation is as easy as they say. The look is better than I know of any window ac unit - a big thanks for that. Most importantly, it cools great! I do have central AC (live in Louisiana), but use Windmill to offset the heat when cooking in the kitchen. Lately, I leave it on at night and it lessons the strain on the central unit. I give 4 stars because I cannot yet speak of longevity. That fifth star will be if it last a few years.

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