We love it! We needed a quieter ac for our baby, and Windmill did the job. Installation was pretty easy! I like the app. I can turn it on and off when away, and monitor the temperature of the room. One thing I’m having trouble with is that I use celsius, and when I convert my profile to it there’s a glitch that won’t let me change the temperature. Also the Alexa skill doesn’t work for me, haven’t been able to login.

I was a bit puzzled about how to install the air conditioner with my vinyl window frame, but received very prompt customer support. I love the air conditioner. My two favourite features are the smartphone app (being able to adjust the mode and temperature when I'm not at home to make sure my dog stays cool is amazing), and the fact that this unit blows air up rather than horizontally. Definitely recommend!

Got a unit that was noisier than advertised, likely a shaky compressor. Messaged Windmill customer service. It was the greatest customer service experience I have ever had! Every response was within minutes. Within a day they had shipped me new unit. It works great, quite quiet. A+

I like the whisper 10k enough that I bought 2 units in 2 consecutive years. Great design and performance. Cooling is quiet and strong. Love remote. Only complaint is the temp showing in the room is not the actual temp on digital readout about 15-20 % of the time. I rely on thermometer in my room(s). -Not fond of AI tech support. Prefer real person all the time in email communique.

I really like how quiet it is. There is no more sound than like having a fan in the window. It was really easy to install and would recommend windmill to everyone. I don't have central air just window units I will be purchasing another one in the near future.

Took the plunge and came across this modern AC after reviewing different models. It’s far quieter than the conventional older traditional air conditioners and I love that I can use the app or Alexa to turn it on & off. I will say, I did have to get someone to install the triangular outlet but the wait was worth it! Very happy with my purchase.

hi, we are having some trouble with our unit. When put below mode fan 3 it rumbles and vibrates very loud to the point it is shaking our wall and windows in the bedroom. We also didn't receive the metal attachments to be able to screw it to the window. We purchased the 10,000 btu unit in hopes it would cool down both our small bedroom and living room but this also isn't happening.

The air filters out so evenly and cools the entire room. Definitely a plus for when your window is higher and allows for the air to filter out installation was a bit tricky but our window frames are really old so just be mindful of the wood. Otherwise it's amazing and worth every cent.

I really like this AC. It’s quiet and has a modern style. Easy installation with very good instructions. My family enjoys looking at it. It has great features to accommodate to your comfort. I usually remove my AC units in the winter but this AC I will keep it on my window because it comes with insulation pads.

My first windmill had an issue with the temperature setting. After a month and a half after installation, the temp. on the unit would drop to 60 degrees and I could not raise it up with the phone app, remote or using the control on the unit. I contacted support and they responded within a few hours . We tried several steps to resolve the issue with no luck. Windmill then sent me a replacement unit and informed me to keep the old unit. Excellent support and response Windmill!!.