I’m a huge fan! I purchased a new AC for my bedroom last summer, and was so impressed by the combination of cool and quiet I couldn’t wait to start replacing old units for other rooms in my house. My room has one, my wife’s home office has one, and my downstairs has a 12,000 BTU one that handles 3 rooms! I also have an air purifier and fan in my kid’s rooms, so they don’t feel left out.

Have been living with small ACs for a while in a little bedroom. I love that the lights fade and it has an app (game changer on my walk home from work). Otherwise works really well and cools consistently. Very happy so far. Will update if things change

My air conditioner gets more compliments than I do! It is the most aesthetically pleasing AC you’ll ever find. And, if you’re in it for more than just looks, the performance is excellent! Everything from how the AC is packaged (so thoughtfully) to the installation (so easy) to the functionality (so versatile with WiFi) is A-plus. Can’t recommend Windmill highly enough!

TLDR: Our brand new AC never worked, I had a frustrating experience initially with customer support, but I did get a replacement AC eventually and that works. We bought a 8K BTU Windmill AC on Amazon. We got it installed two weeks back. Then in last week’s heat wave, we turned it on and it did not work. Must have had a bad compressor. I reached out to Support on the site’s chat and they assured me they would prioritize sending and installing a replacement because of the heatwave. I also emailed Support and they too assured me that they would reach put regarding the replacement. I didn’t hear anything for a day. Followed up, and still didn’t hear anything. Basically I was ghosted. Then I got an email saying they will send a new one, but not install. I had had to pay a lot of money for the installation. So I sent them the promise I had got that it will also be installed. Then I was ghosted. Finally I sent a stern email saying they could refund me the money for installation and just send the new AC. Then I finally got a response. They sent a replacement and gave me an Amazon gift card for the installation. It arrived quickly (via Fedex) and it was installed and this one works. It looks great. I was very frustrated last week because I was left stranded AC-less during a heat wave and was just plain ghosted. But, the company stands by its warranty and sent a replacement. I am impressed by that and grateful. Thanks to Maggie who responded and took care of everything. I understand that machines don’t always work but a company that stands by its products deserves appreciation.

I couldn't be more pleased with my new Windmill AC. It's very quiet, cools my home office (which is in direct sun most of the day) in record time, and was relatively easy to install. It's competitively priced and was promptly shipped directly to my home. I would readily buy it again and recommend it without hesitation.

Upgrading from 5 year old ACs to the Windmil WhisperTech made a massive differnece in our home. We needed the silence for my partner's home office where he's on video calls all day and couldn't believe how well it worked. We ordered 2 more for other rooms. The change in volume is remarkable, the ability to control them from an app makes keeping the pets comfortable without breaking the bank much easier when we're out, and I LOVE that they dont blow directly forward, but up and around instead. So much easier to sleep without getting congested when an AC is not blowing toward your face. We did have a small issue with one of them, and they promptly replaced it when I sent a video of the issue. Love this product and company.

This is a replacement model for a unit just barely out of warranty that, for some mysterious reason, started icing up. I contacted customer service who helped me troubleshoot it and it was deemed defective. They asked appropriate questions, like the size of the room, and then sent a new one. I can tell there have been some improvements, and it works great!

This AC is such a huge upgrade from our regular window units. Not only does it look so much more appealing from both the outside and inside, it's way less noisy and the app is so helpful. We love it because when we are away we can control the air in our home to make sure our pets aren't TOO cold or TOO hot. Couldn't help but get one for each floor!

I've been telling everyone how happy I am with my Windmill AC. It is such a thoughtfully-designed product: energy efficient, whisper-quiet operation, visually appealing. I also love the fact that the cold air blows up at a 45-degree angle and can't believe every air conditioner doesn't offer this feature. It was worth every penny. The company's customer service is also terrific.

Our AC unit was making a lot of noise. We were asked to answer questions and send a short video of the problem, which we did, and they immediately sent us a new AC unit for free. They even followed up when they didn’t hear back from us initially. Very impressed with this customer service. Hoping the new unit is quiet as advertised, and if it is, we will be loyal Windmill customers!