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Customer reviews for Windmill 12KBTU Window AC with Inverter, Eco Friendly, Easy to Install, 3 Cooling Settings, 3 Fans, Insulating Side Panels, App and Voice Controlled for
Windmill 12KBTU Window AC with Inverter, Eco Friendly, Easy to Install, 3 Cooling Settings, 3 Fans, Insulating Side Panels, App and Voice Controlled
4.8 out of 5 stars
stars1,360 ratings1,359 reviews
  1. 5 stars89% (1,213)
  2. 4 stars7% (91)
  3. 3 stars3% (40)
  4. 2 stars1% (13)
  5. 1 star0% (3)
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Showing 141-150 of 1,359 reviews
Dec 22, 2025
ELIZABETH C.
5 out of 5 stars review

Great Air Conditioner and Beautiful Too!

Love my Windmill Air CONDITIONERS! I purchased 2 two 8K BTU Whisper Tech ACs last year. They work terrific, look beautiful and can safely and efficiently stay installed over my cold New England winters. Great purchase!

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Dec 30, 2025
Nick
5 out of 5 stars review

Best Window A/C I've Bought

This window AC was incredibly easy to install and quiet while running. Also, the design is awesome and blends into my room seamlessly. Highly recommend!

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Jul 14, 2025
Levi R.
5 out of 5 stars review

Compact and sleek!

I've owned a number of Windmill ACs over the years... love their brand, app experience, and ease of install, but had always been bummed they didn't make a much smaller size 5000 BTU unit for a small room in my house. Now they have... and I couldn't be happier! It's compact yet powerful, and cools that room perfectly. Connects to the same Windmill Air app too. Definitely recommend.

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Jun 29, 2025
Earl S.
5 out of 5 stars review

Great customer service.

I bought the 12,000 BTU unit when one of my central units was hit by lightening. I already had purchased two of the windmill fans and loved the style and quality so the AC was a quick decision. After almost a year the AC unit began making a loud noise when the compressor kicked on. I notified customer service fearing I wouldn’t get a response or any help but they surprised me. They replaced my unit after I sent a video of the noise my unit was making.

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Jul 2, 2025
Katherine P.
5 out of 5 stars review

Quiet but powerful

I love my new Windmill AC. It cools my living room quickly and quietly but without that artificial iciness that most ACs put out. The air feels natural. The design is modern and low-profile and isn't an eyesore like traditional ACs. Since hotter summers are our new normal, I'm glad to have some relief to come home to!

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Aug 1, 2025
Rosa T.
5 out of 5 stars review

Great customer service.

I can’t say enough this company has great customer service. A/C stopped working I emailed them on a Saturday and Skye emailed me back within 20 minutes, we went through all the steps to find out what was wrong with the system. When they reviewed everything they found it was the unit that was not working they sent us a new unit awesome was not expecting that at all. Very thankful because the east coast was getting a heatwave.

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Jul 7, 2025
AnnMarie L.
4 out of 5 stars review

Happy with this!

I had to buy a new AC because of a major recall on the brand I had. I'm really liking this unit. I feel like it cools more completely with less effort, it's quieter than most units I've ever had, and it's much nicer looking which isn't important but nice to have. My only, only wish is that they sold a support bracket for it. Needed or not I always feel better with it and my last brand had one designed for it so I got spoiled. :)

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Jul 6, 2025
Mike P.
5 out of 5 stars review

Service support

We had a windmill air conditioner we bought a year ago . We installed it this year and had a problem with the unit. I contacted the support team at Windmill. Maggie was very helpful thru the whole process. We tested the unit in several different ways.To no success so they replaced the unit. The support team at Windmill were very professional and very helpful and they back their products 100%. They are a Great Company to work with. Thank you to Maggie and the support Team. Mike P.

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Aug 13, 2025
Andrea E.
5 out of 5 stars review

Fantastic AC unit

The design is sleek and it’s much quieter than the previous unit we are replacing. The customer service really is outstanding. I had a question about the size I would need for our room. It was a Saturday so I really didn’t expect to hear back from someone but I did and it was within 45 minutes. I also had a small problem with the unit we received and it’s been handled with ease. I also love being able to use an app to control it. Everything was very easy and were very pleased with the cooling and efficiency.

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Jul 2, 2025
Barbie D.
5 out of 5 stars review

Perfect Solution

I have a small art studio about 100 yards through the woods from my home. I rarely went there during the summer days because it was such a pain to go out, turn on the A/C, and then go back to the house and wait for the studio to cool down. Now I can do everything remotely. What a GREAT solution! The installation was easy (except for part where we had to carry it along a wooded path for 100 yards ... HEAVY!). Cooling is efficient and quiet. I'm so glad I made this investment in my artistic life!

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