Thank you for sharing your feedback — We're really sorry to hear the stroller and car seat have left you feeling this disappointed. This definitely isn’t the experience we want for you. We’d really like the chance to take a closer look at what went wrong and help make it right. Please reach out to our Consumer Care Team at 1-800-544-1108 so we can review your product, troubleshoot any issues, or explore replacement options if needed. Your feedback matters, and we’re here to help get this resolved.