I was concerned about the product being delivered by truck but the driver unloaded the boxes and roll them into my garage with a pallet jack. Fairly easy to assemble but I do suggest three people when you go to put the Four Corners together. No problems with components or Hardware. We absolutely love this product and this made a nice addition to our backyard.

We are very happy with this purchase except a couple small items. Instructions were very good. One thing I noticed is that the instructions from the BILT app are a little backwards compared to the printed instructions. One would have a board right side up and the other would have it right side down. Fine, as long as you stick to one set of directions. Everything lined up very nicely except for a couple corbels and most of the 2x2's on top. I would say that only 25% of the 2x2 holes lined up, but not sure if there is a way to improve that. Most of the lumber was surprisingly straight except for the 2x2s, especially the posts!

[This review was collected as part of a promotion.] overall it’s not bad , but i should have paid attention to the height . it’s a little shorter than i would like , but the price is great . some of wood was warped so a bunch of c clamps were needed.

Very happy with finished product, wood was not warped or bowed, straight forward assembly. Was able to assemble with one person, but two recommended when two sides are brought to vertical and until first crossbeam installed to hold sides stable I sealed all wood before assembly by using a roller. A couple bolts cross-threaded, but extra hardware provided, so no problems. Would buy product again.

Overall I feel this was a great value. A well designed pergola at a reasonable price. Assembly was straight forward with clear directions. Did it by my self over a couple of Saturdays could have done it in a 1/3 of the time if I had a helper. Very satisfied with finished product.

My husband and I put this up over a weekend with a little help from the neighbor. I would be careful following dimensions for the holes on here. I'm sure people are trying to be helpful, but when I took out the manual, the hole distances were different and had to re-dig holes. I would recommend buying better cement screws if putting in cement.

We purchased the 10x14’ cedar stain pergola for our indoor retail area, inside our nursery/landscape supply business. And it’s perfect! I tell everyone who asks where to buy one! The shipping was included and no damage. The holes were predrilled with no issues. We printed the directions, which was easier to read. My husband put the sides together before he needed me to help (stood on ladder and held) a short while. He put it all together by himself on a Sunday afternoon. It’s beautiful and I’m still in awe! It’s perfect for our retail area and goes with our wood/outdoor theme.

We are very pleased with the pergola! It was very easy to assemble; the instruction packet was great - very helpful. If not for lot's of GOOD interruptions (grandkids), we would have had the pergola built in a day. I really only needed a second person for about 2 hours of time; the rest was solo. Had fun building it!

We purchased this one as it was cedar and was the size we needed. As many others did, I stained it all before putting it together. The stain that is on it is not intended to be anything other than color. My wife and I put it together in about 5 hours. If your not mechanically inclined minimally or not all that strong, then a 3 rd person would help. We did it with two and just on a few occasions did it become tricky. My biggest complaint it that the barrel nuts that were sent were hard to screw onto the long bolts. About 4 of them we never got to work at all. We still put them in the holes but they are not tightened down. Also some of the 2x2's were slightly bowed which requires you having to pull them into square to attach. Bottom line: Not too bad for the money. If you want a bulkier hand made pergola, your going to spend around 4K to have it done. This one is good enough for now.

I purchased this Pergola as a Mother's Day gift. I had a unique size area where every Pergola was either too big or much too small. After reviewing the online plans, I determined with my basic construction knowledge and tools that I could modify the 10' X 12' Pergola slightly smaller to fit my area. Even without modifications, this Pergola was good quality and easy to install. I would definitely recommend this to other buyers.