I did a lot of research before i purchased my Pergola and everything came back to backyard discovery. We are VERY happy with our purchase from the start even ordering during COVID they were very responsive. We had two damaged boards and i made a call and those boards were fedex'd to me right away in great heavy duty cardboard packaging. We assembled ourselves we did have some tall men helping to hold things up until we made sure everything was square. Great instructions. I recommend water sealing BEFORE you put it looks absolutely beautiful and i would think much easier before its up. Overall VERY happy with every aspect really enjoying our new back yard!!!

We are very pleased with the pergola! It was very easy to assemble; the instruction packet was great - very helpful. If not for lot's of GOOD interruptions (grandkids), we would have had the pergola built in a day. I really only needed a second person for about 2 hours of time; the rest was solo. Had fun building it!

So glad we purchased this Pergola. Quality is great and overall Pergola is substantial in size. Husband and I assembled ourselves - easier than we thought using the BILT App (as suggested by Backyard Discovery). 14 X 10 Pergola really transformed our Backyard into an Oasis, we are really enjoying having it. We recommend this product without any hesitation.

The kit was delivered to our driveway earlier that expected. We like the quality of the product and attention to detail. We hired someone to put it together and he was impressed with the thorough instructions and accuracy. One of the braces split when being installed. I called for a replacement and had it in a short time. Very helpful and friendly customer service. Our friends are impressed at the quality and price. So are we!

[This review was collected as part of a promotion.] overall it’s not bad , but i should have paid attention to the height . it’s a little shorter than i would like , but the price is great . some of wood was warped so a bunch of c clamps were needed.

Overall I feel this was a great value. A well designed pergola at a reasonable price. Assembly was straight forward with clear directions. Did it by my self over a couple of Saturdays could have done it in a 1/3 of the time if I had a helper. Very satisfied with finished product.

We bought this pergola from Backyard Discovery and purchased the assembly package with it. We love it and it was worth every penny to have it put together for us. What took them two hours to put tougher would have taken us days! The guys that did the work were very professional and polite. We even had them come back and put the polycarbonate to on it. Now it's out backyard Oasis!

We looked at many different pergolas before deciding to go with this. It is absolutely perfect for our back yard. It is sturdy, and I have no doubt that it will be able to withstand all the weather elements. We did stain it before we put it together as was suggested. Family and friends have asked where they can buy one too! Shipping and delivery was easy, the delivery company that delivered the boxes were very nice and made sure it was away from the road.

Have had it for about a month. Put it up in two days; assembled the sides and cross members myself then had help, four of us, stand the sides up in place then fasten the crossmembers with one bolt to keep in place. The next day I permanently fastened the crossmembers, then put the joists and purlins up. Everything fit together very well, accurate holes drilled. Extra fasteners provided are always appreciated as it is easy to drop and lose something. Added fan and propane heater to complete. Very pleased with our purchase.

We are very happy with this purchase except a couple small items. Instructions were very good. One thing I noticed is that the instructions from the BILT app are a little backwards compared to the printed instructions. One would have a board right side up and the other would have it right side down. Fine, as long as you stick to one set of directions. Everything lined up very nicely except for a couple corbels and most of the 2x2's on top. I would say that only 25% of the 2x2 holes lined up, but not sure if there is a way to improve that. Most of the lumber was surprisingly straight except for the 2x2s, especially the posts!