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Customer reviews for Backyard Discovery 12' x 10' Cedar Pergola, Choose Installation for
Backyard Discovery 12' x 10' Cedar Pergola, Choose Installation
4.7 out of 5 stars
stars766 ratings730 reviews
  1. 5 stars82% (626)
  2. 4 stars14% (109)
  3. 3 stars2% (14)
  4. 2 stars1% (9)
  5. 1 star1% (8)

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Showing 441-450 of 730 reviews
May 31, 2020
I Love This Pergola!
5 out of 5 stars review

Very easy

I am a 50 year old woman and I was able to put this up myself. I had my 20 year old daughter help me with lifting the assembled pieces to the top of the pergola while I attached them. All the parts were included and I had no problems with hardware or alignment. It was very easy to assemble because I planned ahead, had the right tools and patience. I assembled it in 8 hours on day 1, I anchored it to the concrete on day 2.

Review from BILT
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Apr 21, 2022
cacksammel
5 out of 5 stars review

complete instructions, the BILT program is outstanding

The pergola is well thought through in terms of its design. Each part is marked, the hardware comes in labeled bags. The accompanying BILT program makes it very easy to visualize. One improvement would be a diagram showing the exact center locations of the four posts.

Review from BILT
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Sep 21, 2018
TIffD
4 out of 5 stars review

Great idea and great customer service

I love the idea of this kit for the DIY’er. It’s like a huge Lincoln Log set. I haven’t ha stud opportunity to actually put it together yet. The transport company ruined a bunch of wood pieces and I’m waiting for the replacements to arrive. This company has excellent customer service and immediately addresses issues with a friendly and understanding representative. They are a model for other businesses. Although I wish my experience was much smoother, you can’t get upset when you are treated so kindly. Awesome!

Review from backyarddiscovery.com
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Jun 24, 2020
CT pergola
5 out of 5 stars review

Good value for the money

Pergola shipped and arrived within a week of ordering. Discovered a joist missing during assembly. Called customer service and they had a replacement on it's way in two days. Assembly was fairly straightforward but I recommend taking inventory of your parts, having a drill to fine tune pilot holes, and run all the nuts down the bolts prior to assembly. The coating tends to muck the threads up, making them useless. There were extras, but not many. I also ordered some stain as there are alot of touch-ups needed from shipping and assembly. Instructions were ok but take some time to understand so you avoid having to undo steps. It went together more or less as advertised. Added lights and it looks fantastic! .l

Review from backyarddiscovery.com
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Mar 21, 2023
Briyti
5 out of 5 stars review

Upscale and far more premium than thought it would be

This pergola is really nice. Though the cedar is slightly stained, we added stain and it really freshened the wood up. DO lay out EVERY SINGLE PIECE of wood before assembling. The directions were a bit wonky and I ended up using a corner pillar in the center, which left appearance holes where it shouldn’t have. But in the end no one would really notice.

Review from backyarddiscovery.com
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Jun 30, 2020
Shep 46
5 out of 5 stars review

Best Kit Ever

At 73, I have been putting together kits for a very long time and in all those years, this is the best kit ever. Everything was included, everything fit, the wood was excellent and the hardware was first rate. Thank you for extra hardware as well as this would be hard to find locally. The directions were terse with great illustrations leaving no doubt as to how to put the pergola together. I am one huge fan of Backyard Discovery!

Review from backyarddiscovery.com
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Oct 23, 2023
JWA
4 out of 5 stars review

Decent pergola

Took wife and I around 9 hours to complete. Pay attention to the pilot holes for the corbels on the posts. Fairly smooth until one already split corbel came apart and had to be glued and finish nailed back together. The 14 top purlins were warped and don't fit together well. Had to redrill a lot of pilot holes as they didn't line up. Otherwise it looks good and much sturdier than our former metal unit.

Review from BILT
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Nov 28, 2023
RichofSoCal
5 out of 5 stars review

Escape to my backyard

[This review was collected as part of a promotion.] It all started because I needed a place to mount some solar panels. Skipping ahead (past a flimsy aluminum pergola that failed in the strong winds), I came across a 12X16 cedar pergola kit that seemed too good to be true. It wasn't! So after spreading out all the fragrant cedar pieces under my carport, I set about learning how to pour cement piers so I could transform an unused portion of my backyard into a relaxing home vacation spot. The instruction book was concise and easy to follow. All of the hardware was included, even with a few spares. The wood pieces were all cut perfectly. Only a couple of the top boards were warped, but by carefully tightening their bolts all the warp disappeared. I could have easily called for replacements, but didn't need to. When I first looked at all the parts and my untidy dirt area, I was skeptical. But carefully going through the instructions I was able to build this beautiful wooden pergola for which I constantly get compliments. As you can see, I have not even built a deck or poured a slab yet, but it is already being enjoyed. Oh yes, and those 4 heavy 400 watt solar panels that started it all now rest neatly on top, providing shade and free power. It's the good life!

Review from backyarddiscovery.com
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Nov 30, 2023
Jceds4
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] I bought this for a backyard project and couldn't be happier. It was easy to put together and very well made. My next purchase will be one of their play sets for the grand kids to play on while the adults enjoy the new pergola.

Review from backyarddiscovery.com
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Jun 24, 2020
Susanne
4 out of 5 stars review

Love This Pergola!

We bought this Pergola from Sam's Club. It said it was to be delivered in a month, but we received it much earlier. We love it. I had so many people message and call me asking where we got it. It is definitely a 2, maybe even 3 person job. I give it 4 stars because my husband did have to redrill some holes, as not everything lined up as it should. We also noticed after it was up, a front post split vertically down the middle. Otherwise, we love this Pergola.

Review from backyarddiscovery.com
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