Very happy with finished product, wood was not warped or bowed, straight forward assembly. Was able to assemble with one person, but two recommended when two sides are brought to vertical and until first crossbeam installed to hold sides stable I sealed all wood before assembly by using a roller. A couple bolts cross-threaded, but extra hardware provided, so no problems. Would buy product again.

We purchased the 10x14’ cedar stain pergola for our indoor retail area, inside our nursery/landscape supply business. And it’s perfect! I tell everyone who asks where to buy one! The shipping was included and no damage. The holes were predrilled with no issues. We printed the directions, which was easier to read. My husband put the sides together before he needed me to help (stood on ladder and held) a short while. He put it all together by himself on a Sunday afternoon. It’s beautiful and I’m still in awe! It’s perfect for our retail area and goes with our wood/outdoor theme.

Overall I feel this was a great value. A well designed pergola at a reasonable price. Assembly was straight forward with clear directions. Did it by my self over a couple of Saturdays could have done it in a 1/3 of the time if I had a helper. Very satisfied with finished product.

[This review was collected as part of a promotion.] overall it’s not bad , but i should have paid attention to the height . it’s a little shorter than i would like , but the price is great . some of wood was warped so a bunch of c clamps were needed.

This is a nice pergola but I am having difficulty getting my installation money back since they couldn’t come for over a month after I ordered and they don’t anchor it down; So what would be the point to have them build it. Wish me luck getting my installation fee back!

The seller stated we would receive the pergola within 10 to 17 days from order date and we received it on the 10th day. The men who delivered it did a great job and actually carried it into our garage and I'm glad they did because the 2 boxes were quite heavy. The assembly instructions were good, but the hardware not so good. We had to spray WD-40 on the nuts and bolts or else they would bind. I'm not sure why they designed then top support beams in 2 pieces, it would have made more sense if it was 1 piece, and assembly would have gone a lot quicker. Overall it took 3 of us about 4 hours to assemble it and it looks very nice. We are very satisfied with our purchase.

My husband and I put this up over a weekend with a little help from the neighbor. I would be careful following dimensions for the holes on here. I'm sure people are trying to be helpful, but when I took out the manual, the hole distances were different and had to re-dig holes. I would recommend buying better cement screws if putting in cement.

We purchased this one as it was cedar and was the size we needed. As many others did, I stained it all before putting it together. The stain that is on it is not intended to be anything other than color. My wife and I put it together in about 5 hours. If your not mechanically inclined minimally or not all that strong, then a 3 rd person would help. We did it with two and just on a few occasions did it become tricky. My biggest complaint it that the barrel nuts that were sent were hard to screw onto the long bolts. About 4 of them we never got to work at all. We still put them in the holes but they are not tightened down. Also some of the 2x2's were slightly bowed which requires you having to pull them into square to attach. Bottom line: Not too bad for the money. If you want a bulkier hand made pergola, your going to spend around 4K to have it done. This one is good enough for now.

Love the Pergola however the shipping company destroyed the bottom of the box and put a pallet on it so we would not see and refuse shipping. When the insolation guys came they turned the box over and showed all the destroyed pieces. When it was delivered they they handed me 5 loose parts and said they were extras. They were not extra they were from the box. The guys installing were able to call and get replacement parts. This is now going to take another month till it is finally delivered and installed. The Sam's Club customer service was not very helpful. The lady on the phone had no idea what to do and the supervisor was just as bad. Will never buy something from Sam's Club that requires shipping.

We are very happy with this pergola! My husband, who is very handy, was able to assemble the pergola by himself over two days (not sure this would have been the case with a larger structure). Instructions for assembly were clear and well organized. Highly recommend!