Love this pergola. It was so easy to put together. The only down fall was how long it took to get. It sat in a warehouse in Hudson Wisconsin for almost 3 weeks.

As you begin assembly make sure you pay attention to how all the holes line up. Very easy to assemble incorrectly if you’re not paying attention. Overall we love the purchase. Very happy!

They delivered it in 8 days and the installation service put it up the next day. It was exactly as ordered and we are very happy with the quality and appearance of the product.

I purchased and installed the pergola in 2022. I live in Southeast California. The installation is a 2 person job. Instructions are easy to follow and all parts are well labeled. Took one day to install. It's held up well and shows no signs of wear. I would recommend.

This is a very good value if it is stocked at your local SAM's. The two long, heavy boxes fit into my mini-van with the seats taken out. In Southern California, the climate is very sunny all year around, so I was concerned about the stain finish's long-term durability, even with a protective clear sealer applied, as is recommended. Clear sealers may waterproof the substrate, but will provide very little UV light protection. I wanted this to last for years with easy maintenance, so I painted all the pieces with three coats of high-grade house paint before assembling it. Three coats were required to completely cover the silver color with a pure white. Also, the kit comes with very spaced out wood strips across the top, so there is almost no shade provided with the standard kit. I was able to place two additional strips between each pair - so now it is like a patio cover with noticeable shade. With the added strips being painted too, three gallons of paint were needed in total.

Bought about a month ago and finally got around to assembling it; took two people five hours.Tip: We laid out all the pieces on the concrete porch and labeled them with blue tape and a sharpee. Some pieces were scratched- we touched up with Valspar exterior solid stain in the color classic mahagony. Then used a water based spar urethane in clear satin (varathane indoor/ outdoor) to seal the finish. P.S. After construction, we decided to add a pitched roof (metal) and attached to house- will add lights later.

I purchased this product from Samsclub.com on 5/13/2022 after seeing it in my local store. What the advertising DOES NOT MENTION are the facts that one must waterproof the product in order to maintain its warranty and it can only be mounted on a concrete patio or on concrete footers at one's own expense. Due to the pergola size and the number of individual wooden pieces, waterproofing this bulky and large product is a major task (or nightmare). If I had known that it wasn't waterproofed by the manufacturer, I would have never bought this product. It's only stained. Additionally, I have a paver patio that the company told me over the telephone that they didn't recommend mounting on pavers. I would have to install concrete footers bought at my local hardware store. The recommended BILT phone app that alleges to be simple, is merely an animated video that is totally unrealistic in most cases. For example, it shows the pergola moving around like a flying carpet when putting the posts into the base for permanent locational measurements and marking purposes. It took 3 adults to move this BEAST at best. 4 adults would have been better. The app states words to the effect, "With the assistance of another adult", blah, blah, blah. No way in heck unless the 2 adults are 6'5" or above and are power lifters. Another serious matter is the alignment of pilot holes, or in some cases, the lack thereof. Due to slight warping, purvin and joist holes don't even come close to alignment. More drilling and aligning that I didn't need. The last joke on me was that the installation instructions state that the product can be assembled in 7 hours. When working by oneself at times, it takes about 7 hours to install the joists alone... another 6-7 hours to align and secure the purvins on top. So, whoever rated this product as "Highly Rated", must be Sam's Club paid advertisers. So, after intermittent rain showers and other work stoppages, I completed this project on June 6, 2022. It looks nice, but so much for the 7-hour completion promotion, even with 2 people. Oh, and did I mention that the seller offers installation assistance for a fee? I was afraid to ask for the cost but I had to wonder if there was some sort of "planned difficulty" in the design build of this product in order to promote business with a partner to assist the customer with the installation? Maybe it was just a "supply chain" issue due to the pandemic... LOL

I ordered this online and paid way more. Saw it in my local store for $799 and they had a few in stock. So of course I purchased it. It took my guys about 3.5 hours to put it together (they are professionals) and it looks amazing. Highly recommend and if you can get it in store DO IT! This Pergola is excellent quality and will last! I’m very happy with my purchase!

We love it!

For starters, if you can find it in the club grab it. Our clubs were out of stock and I did not want to wait until September before I could enjoy my Pergola so I bit the bullet and paid the extra $500 (GULP)! My Husband and myself did the majority of the building and fortunately our adult son showed up as we were ready to attach the two sides. If your not afraid of the possibility of a small wind blowing your treasured Pergola down, have 3 people at this juncture as this is the most critical stage. The Pergola is absolutely fantastic. All parts were there and all pre drilled holes were in the wood where they were supposed to be. None of our parts were bowed as some of the other reviewers mentioned. We followed the BILT app as shown below. It was better then rifling through 20 pages of instructions. I would highly recommend this method. To the reviewer who mentioned both he and his wife are in their 60's and assembled this without issue, I have to wonder if both of you are offspring of the Incredible Hulk or Hercules as this was not only difficult and challenging but very heavy at times. Hats off to you! I guess I need to hit the gym more often. My husband loves it, my son loves it.. even my dog loves it - make sure you pick up a 6 pack at Sam's and have it handy. Trust me you will need it after you have completed the job. Ibuprofen isle 7...