I bought and assembled this about a month ago. The product is incredible. The wood is of a very high quality. Instructions are clear and assembly is simple. Probably about a 4 hour project if you are efficient. Would suggest sealing prior to assembly. The plan is to train wisteria to grow over the top and I have know concerns for the structural integrity of it

I bought the Pergola about eight months ago after purchasing my new Hot Tub. The size is perfect because it gives some feeling of privacy and also I can still see the stars at night unlike a gazebo I had on my last tub. I have received a lot of complements from family and friends. Love it!

I bought this months ago and we finally built it was it is beautiful. The wood is very soft so place a tarp when building. I also stained the wood with weather proofer to extend its beauty. The build itself was simple and the results were amazing. I'm very happy with the product and quality...great product!

We are happy with the pergola. It takes 3 people to put some of it together and it's not an easy task! Strong structure and we added adjustable sun shade and curtains. The coating/stain, however, is an attractant for wasps. They started peeling strips away. And, of course, it attracts wood bees. Other than that we are pleased with the outcome!

This is a very nice pergola that has added a cozy and elegant touch to our patio. We liked it so much we bought another one for our side yard! We sealed it before putting it up, and the assembly was pretty straightforward. We had one piece that splintered a little and their customer service was fabulous.

[This review was collected as part of a promotion.] We bought this at the end of last Summer and put it together. I have looked out the widow every day, all winter long, looking forward to being able to sit outside and enjoy it! Finally, that time is here. We were able to sit outside yesterday and have dinner in the evening in our pergola. I love the bonus that there is an outlet. We hung some very cute Edison bulb lights that really add to the charm and ambiance! So happy with this purchase!

I would recommend this pergola it’s not very hard at all to build but be prepared to work a whole day on it or 2 part days. The BILT app simplifies this so use it don’t use the paper instructions. The only thing that the BILT app lacks is it doesn’t point out all the pre drilled wholes and it really should because it really sets you back if you miss it. Other than that I would build this app over again!

The delivery was on the exact date and time as arranged. Good start. The cardboard wrapping around the product (there were two long boxes) was heavy duty thereby protecting the product from shipping damage. There was no damage. That wonderful smell of fresh cedar permeated the room so I new the product was of good exterior quality. When we opened the boxes, it looked like some sort of AI (artificial intelligence) had packed them. A work of art in itself. I began to realize that this pergola package might be of high quality after inspecting the hardware. It was heavy and of high quality, individually labeled and it was all there. There were also paper instructions concerning the assembly which were reasonable but a hair intimidating. But fear not. Here’s the part that blew my mind. They include software by BILT intelligent instructions which you can download on your phone or iPad that show you step by step in a CAD format each step of the way. The pergola turned out fabulously.

[This review was collected as part of a promotion.] I built a patio in our back yard and we added this pergola to that space. It is now a beautiful feature that is also functional with the power ports. I was able to sting some colorful outdoor lights around the top of the pergola so we can set the mood after dark. I was also able to build a removable projector mount that allows us to watch movies projected onto a nearby wall. We're really enjoying the space more than we imagined! Building the pergola was a little challenging at times because a couple of the long bolts cross-threaded into their respective nuts...so they ended up locking up and stripped the threads. There were a couple of extra nuts/bolts so it wasn't a major concern. However even with the extras, there was 1 long bolt that I simply have to live with knowing that it didn't fasten completely/tightly. All-in-all, I am very satisfied with this pergola and would definitely recommend it to others.

durable but skuffed in several areas. the walnut finish was done by mediocre standards. I had to touch up the scratches by poor boxing up. had a issue with one board missing pilot holes. you will need a square to make sure the boards do line up. a few boards were warped. otherwise follow the instructions and it will look good. I plan on sealing the wood for weather in Cleveland Ohio.