Thanks for the honest take—flavor expectations can be tricky!<br /><br />Southern Style should mean flavorful and satisfying, not overwhelmed by pickle punch. If you were hoping for a balanced taste and didn’t get it, that’s frustrating—and definitely not the experience we want associated with our bites.<br /><br />Your feedback helps shine a light on what’s working and what’s not, especially when it comes to seasoning and overall satisfaction. If you&#39;d like to share more about how they were prepared or your experience, our Customer Care Team is ready to listen at 903-363-1142.<br /><br />Appreciate you giving them a try!

ey Wick,<br /><br />Thanks for chiming in with your thoughts — sounds like those Chicken Bites didn’t quite hit the mark for you. The dill seasoning in Member’s Mark Southern Style Chicken Bites is what gives them that pickle-like flavor, and while some folks compare them to Chick-fil-A, it’s clear that wasn’t your experience. “Plain and nothing to rave about” is a fair call if the flavor didn’t live up to the hype.<br /><br />We appreciate your honest feedback — it helps us understand what’s working and what’s not. If you’d like to share more or speak with someone directly, our Customer Care Team is available at 903-363-1142, or you can reach us online at souleskitchen.com/contact-us.

Hi James,<br /><br />Thank you for taking the time to share your feedback. We&#39;re genuinely sorry to hear that the Member&#39;s Mark Southern Style Chicken Bites didn’t meet your expectations—or your grandson’s. We understand how disappointing it can be when a product doesn’t deliver the taste or quality you were hoping for.<br /><br />We’d love the opportunity to make this right or learn more about your experience. Please feel free to reach out to our Customer Care team at 903-363-1142, or contact us directly through our website at https://www.souleskitchen.com/contact-us/.<br /><br />Your input helps us improve, and we truly appreciate you letting us know.

Hi, Walla. We&#39;re sorry to hear you didn&#39;t like our Members Mark Southern Style Chicken Bites. We do mention on the back of the bag that they are seasoned with a hint of dill, which is where the pickle taste comes from. Thanks for letting us know your thoughts, though, and we hope you&#39;ll give us another try. (Please know that you may also leave a review with the Members Mark Call Center at 888-301-0332 M-F, 8am to 5pm CDT).