We bought this machine about 3 years ago. It worked well until about 2 months ago. It started freezing up and the cold water line stopped completely. As of this week, the hot water line no longer works, either. After some online investigation, we found this is very common to this machine. Replacement parts are near impossible to locate, and the website for Avalon recommended we just replace the machine. I regret buying a dispenser that only lasted three years with no option of repair to the components to make it last longer.

Light weight, easy to handle, simple controls

A great value and a quality product.

Came in great no issues

Easy to setup.

Good water stand