Sams handled our mattress return perfectly, but 2 mattresses were shipped to us by FedEx and damaged in shipment. I recommend Zinus mattresses at Sams online.

Very Firm. This mattress was a lot firmer than expected for a memory foam. We bought it because we wanted firm mattress for our backs but this was a little too firm.

Got this Zinus mattress, had not heard of the brand before but I am very happy with it and the quality. It is a Night Therapy Green Tea Hybrid Mattress. They come in a variety of sizes, I go the 14 in Queen.

My son purchased this mattress and absolutely loves it. It came very conveniently packaged making it easy to carry to his second floor bedroom. It’s so comfortable he can’t get into it fast enough and doesn’t want to get out. Great value for the money.

This is an affordable mattress that won’t break the bank! If you aren’t looking to spend a fortune on a king sized mattress, this is the best option for you. While soft, it still provides ample support. Very good option for side sleepers and couples who share a bed and move around a lot. I would compare this to my previous $1000 mattress.

For us, this bed was to firm. I spoke with Zinus and they rated this bed a 5. There most plush is over a 7. We even tried using a mattress topper and it was still not what we wanted. Good quality, no smell but just to firm for us who prefer a pillow top experience.

Mattress filled out as it should in about 4 hours. We have been sleeping on it for about a month. There was no smell as some have talked about after 24 hours when we first slept on it. It has a firm but certainly not too firm feel and very comfortable. When one person gets up the other person cannot tell. Overall one of our favorite mattresses we have owned.

Let me start by saying bed in a box always sounded cheap to me. So when it was delivered my husband actually struggled to get in house it was #139 LBS in large box. The box was in great shape good job Fedex, we opened box pulled out vaccummed sealed mattress cut plastic and placed on foundation we then saw the directions to slice open the bottom and allow the mattress to expand so we did it can take up to 72 hours to fully expand but after 24hrs the mattress was at 14 inches. Its is firm yet soft to lay on and the cooling layer really works no more waking up sweaty from memory foam stlye beds. We have had it for under a week andd so far its just perfect we also have 3 Great Danes that have decided its the best place to take a nap . Would definitely say if your looking for new matress save the hassle of shopping and order one to show up at your door .

We love this mattress! It definitely took two people to maneuver the queen size into our upstairs bedroom; it has a substantial weight to it. When we unboxed it, there was no noticeable odor like some foam mattresses. It is very comfortable, and pretty firm which o appreciate. Overall its a great mattress.

The mattress is very comfortable and slept well. It was purchased for a guest bedroom along with the framed base. Even though the mattress was delivered in a box, you will need two people to get it in place. Best to remove plastic when it’s near the boxspring or frame. Otherwise it inflates pretty quickly once the plastic is removed.