Good Afternoon Lisa and thank you for all your feedback. We are thrilled that you like the quality and design. We apologize for the balling issue as this should not be performing as you describe. So, if you have a moment, we'd like to speak with you in more detail over the phone so we can do our best to help! If you still have any remaining diapers, please keep them so we can obtain important lot code information and retrieve any samples you may have for review. Our number is 888-301-0332

Good Morning! First, thank you for choosing our Members Mark diapers and for sharing your dissatisfaction. We will pass on your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain more feedback in order to continue to make our diapers work well for your little one.

Good Morning Shaun, We are sorry to hear about your experience with leakage as you should be getting only the very best quality when you choose the Member's Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.