Customer reviews for Member's Mark Premium Baby Diapers, Sizes Newborn - 7 forMember photos
+462 images
Expect the Quality You Pay For
I am on my 3rd box of the newborn size and each box has the same quality issues. 1/2 have an assembly issue where the velcro on the left tab is glued/pressed underneath the elastic band and 1/10 have an issue with the decorative front not being attached well which often interferes with the velcro and results in a loose diaper (See Photos). They work well enough and we are averaging 10-14 diapers a day so loving the savings, but there is a notable difference in quality between these and huggies.
Good Morning! So sorry for this recent experience. The tabs, should not be performing that way, so if you have a moment, we'd like to speak with you in more detail over the phone so we can do our best to help! If you still have any remaining diapers, please keep them so we can obtain important lot code information and retrieve them for review. Our number is 888-301-0332
Defect
I wanted to give these a better review since the price is great, but something is wrong with the back part of the diaper. A piece keeps falling off that allows stretch to the diaper and every time it comes off and leaves a gap. I’m worried the gap is going to allow poop to just come right up the back. Not sure if this has happened to anyone else. We are in size 4 right now and they fit great otherwise.
Good Afternoon . We apologize for this issue since what you're describing definitely doesn't match the quality standards we stand by for our Member's Mark diapers. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. If you have time, please call us at 888-301-0332 and we will be happy to address this issue. We look forward to hearing from you.
Bring back the old formula!
We have been using these diapers for over a year and a half and they had been absolutely great. We used up the last box and bought a new box. The quality has completely changed. The scent is horrible, they are extremely stiff, and our toddler has leaked several times during regular daytime use (which hadn't been happening before). This is sad because they were the best ones we'd found to use up to this point. We hoped it was anomaly, so tried another box, but it's the same. Now we have to go hunting for a new brand that we can use that isn't scented.
Good Morning, We are sorry to hear about your experience with hard spots and leakage as you should be getting only the very best quality when using the Member’s Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.
Rash
I saw reviews where these diapers leave rashes, but decided to try anyways. We made it through two diapers, and my daughter bottom is red and causing her pain. I will be returning and sticking to Pampers and Luvs. These diapers are softer than I expected.
Hello Tanner ! Your little one's comfort and safety is extremely important to us! Please rest assured that we only use ingredients and materials that are evaluated by professionals to be gentle on the most sensitive skin. We would love to learn more about what happened and determine how we can help. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.
quality sucks
This is a great deal with the price and amount of diapers! Only thing is, it doesn’t hold my 1 year olds pee very well and it’s been giving her a bad rash! I wouldn’t say I don’t recommend because what doesn’t work for me may very well work good for someone else. I just won’t buy again.
Good Morning Raesan. We are sorry to hear about your experience with leakage as you should be getting only the very best quality when you choose the Member's Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.
Not worth the savings
I wanted to love these diapers for the price point but theyre just awful. My 8 month old leaks poop immediately after going every single time which never happened in Huggies or Pampers. Id rather pay the extra money for better diapers than do laundry every day or have brand new clothes ruined with poop stains. Will not buy again!
Good Morning Gia. We are sorry to hear about your experience with leakage as we want our diapers to perform their best for your child. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.
Low quality, caused contact dermatitis
These Sam's Club diapers that I've been using for about 8 months has caused contact dermatitis in my 1 year old, causing him to scratch which led to balantitis and he had to be treated with antibiotics + steroid cream (hydrocortisone 1% - do not exceed 7 days due to permanent skin changes). Very bad diapers. Never again!
Hello Joanne ! Your little one's comfort and safety is extremely important to us! We hope that your little one is ok! Please rest assured that we only use ingredients and materials that are evaluated by professionals to be gentle on the most sensitive skin. We would love to learn more about what happened and determine how we can help. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.
Absolutely no
My baby was sleeping pretty good through the night bought these and every time we would put these on her she would wake up two hours later because they don’t hold liquid good at all. I would change her and she would fall asleep and her diaper felt extremely full. Not worth the savings.
Good Morning Rissa! So sorry for this experience. Keeping your child comfortable and secure is very important to us. We'd like to learn more about the case you purchased and see what we can do to help! When you get a chance, please feel free to contact us on 888-301-0332
Chemical smell
We have been buying these diapers for some time. About two months ago we got a box with a very strong chemical smell. We were able to return it no problem and the next box was ok. We purchased another box today and the chemical smell is overwhelming. We will be returning them again and going with a different brand from here on out
Good Morning Kaylee, Thank you for your feedback. We apologize for this experience since what you are describing does not match the quality standards we stand by. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.
Used to be good, but changed
I first used these diapers 3 years ago and absolutely loved them. They held everything in, were super soft, and I like that they are unscented. The diapers are no longer as soft, and the most recent boxes I bought the past 3 months feel completely different! About half the diapers in the boxes feel like there is cardboard in them. I have to bend the diaper around to "break" the cardboard feel before putting it on. My son had to go through 3 outfit changes in one day because his clothes got soaked and the diaper hadn't absorbed any wetness. Sadly, I think it's time for me to find a new brand to use.
Good Morning . We apologize for these issues since what you're describing definitely doesn't match the quality standards we stand by for our Member's Mark diapers. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.