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Customer reviews for Member's Mark Premium Baby Diapers, Sizes Newborn - 7 for
Member's Mark Premium Baby Diapers, Sizes Newborn - 7
4.3 out of 5 stars
stars
9,566 ratings3,847 reviews
  1. 5 stars74% (7,057)
  2. 4 stars9% (823)
  3. 3 stars5% (462)
  4. 2 stars4% (372)
  5. 1 star9% (852)

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Showing 531-540 of 3,847 reviews
Aug 10, 2021
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

They changed them and it's terrible

I actually got a Sam's Club membership just for the diapers. We loved them I would tell everyone about them. Last time we picked up a box they were "new and improved" when really they put a different print on them and they are so crappy. They literally fall apart and disolve all over my toddlers bum. I'm sad but guess we don't need a Sam's card anymore. Why did you do this???

Helpful?4A4YQKQ6D3Y813588650583
reply from Consumer Relations

Good Afternoon and thank you for sharing your feedback. We know you are a busy mom and we want our diapers to perform at their best for your child, so please call us, at your convenience so we may learn more regarding the diapers falling apart and obtain helpful manufacturing lot code information. Our number is 888-301-0332.

Jun 13, 2023
Reviewer name: LH Taste
3 out of 5 stars
3 out of 5 stars review

Used to be good, but changed

I first used these diapers 3 years ago and absolutely loved them. They held everything in, were super soft, and I like that they are unscented. The diapers are no longer as soft, and the most recent boxes I bought the past 3 months feel completely different! About half the diapers in the boxes feel like there is cardboard in them. I have to bend the diaper around to "break" the cardboard feel before putting it on. My son had to go through 3 outfit changes in one day because his clothes got soaked and the diaper hadn't absorbed any wetness. Sadly, I think it's time for me to find a new brand to use.

Helpful?4A4YQKQ6D3Y813588650583
reply from Consumer Relations

Good Morning . We apologize for these issues since what you're describing definitely doesn't match the quality standards we stand by for our Member's Mark diapers. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Sep 1, 2021
Reviewer name: Bre
1 out of 5 stars
1 out of 5 stars review

disappointed

We have used these diapers for 7 months but they recently changed something about the diapers and we have been fighting nasty rashes but the last straw was my baby getting a chemical burn. Customer service was great and submitted quality survey as well as a full refund for open box, but very disappointed that these no longer work for us.

Helpful?4A4YQKQ6D3Y813588650583
reply from Consumer Relations

Hi Bre! Your little one's comfort and safety is extremely important to us! We hope that your little one is ok! Please rest assured that we only use ingredients and materials that are evaluated by professionals to be gentle on the most sensitive skin. Thank you for calling our customer service team. If you ever have any further questions don't hesitate to call us at 888-301-0332

Apr 19, 2022
Reviewer name: Lisa
1 out of 5 stars
1 out of 5 stars review

Won't save you money

I usually buy Huggies but my club didn't have any size 3 last week so I got Member's Mark. These don't even hold half the amount of liquid as a Huggies. My 9 month old can go 3 hours or more during the day in a Huggies, and 11 hours at night is no problem. But with MM in an hour and a half his clothes were soaked. Thought the diaper was just on crooked or something the first time but it happened again. We have to watch the clock and make sure to check him every 1-2 hours and even then his clothes are damp, it's just wicking through the material of the diaper. Nighttime - forget about it. We're burning through this box twice as fast as we should be. I'm online now to order a box of Huggies.

Helpful?4A4YQKQ6D3Y813588650583
reply from Consumer Relations

Good Morning Lisa! First, thank you for choosing our Members Mark diapers and for sharing your dissatisfaction. Our sincere apologies for the leakage issues. We will pass on your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain more feedback in order to continue to make our diapers work well for your little one.

Sep 3, 2022
Reviewer name: Size 4 diapers
2 out of 5 stars
2 out of 5 stars review

Defect

I wanted to give these a better review since the price is great, but something is wrong with the back part of the diaper. A piece keeps falling off that allows stretch to the diaper and every time it comes off and leaves a gap. I’m worried the gap is going to allow poop to just come right up the back. Not sure if this has happened to anyone else. We are in size 4 right now and they fit great otherwise.

Helpful?4A4YQKQ6D3Y813588650583
reply from Consumer Relations

Good Afternoon . We apologize for this issue since what you're describing definitely doesn't match the quality standards we stand by for our Member's Mark diapers. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. If you have time, please call us at 888-301-0332 and we will be happy to address this issue. We look forward to hearing from you.

Oct 4, 2022
Reviewer name: Jamie L
3 out of 5 stars
3 out of 5 stars review

Leaks!

I really wanted to love these! They were on the thinner side compared to our usual Huggies, but I still wanted to give them a try. They’re okay for during the day as long as you’re changing very frequently, but horrible at night. There hasn’t been a single night wearing them that my son hasn’t peed through them.

Helpful?4A4YQKQ6D3Y813588650583
reply from Supplier Response

Good Afternoon Jamie! We are sorry to hear about your experience with leakage as you should be getting only the very best quality when you choose the Member's Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Aug 29, 2022
Reviewer name: Jamie
2 out of 5 stars
2 out of 5 stars review

They changed the product

I used members mark diapers with my first two kids and loved them. They were comparable to huggies. Got a case for the first time with my youngest after my having a kid in diapers for a year and they are poor quality now. They feel different, they feel cheap. My daughter gets a rash with them, which was not a problem we've had before. They are not as absorbent and don't fit as well.

Helpful?4A4YQKQ6D3Y813588650583
reply from Consumer Relations

Good Morning Jamie. We are sorry to hear about your experience with quality as we want our diapers to perform their best for your child. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Nov 3, 2022
Reviewer name: New Dad
2 out of 5 stars
2 out of 5 stars review

Expect the Quality You Pay For

I am on my 3rd box of the newborn size and each box has the same quality issues. 1/2 have an assembly issue where the velcro on the left tab is glued/pressed underneath the elastic band and 1/10 have an issue with the decorative front not being attached well which often interferes with the velcro and results in a loose diaper (See Photos). They work well enough and we are averaging 10-14 diapers a day so loving the savings, but there is a notable difference in quality between these and huggies.

Helpful?4A4YQKQ6D3Y813588650583
reply from Consumer Relations

Good Morning! So sorry for this recent experience. The tabs, should not be performing that way, so if you have a moment, we'd like to speak with you in more detail over the phone so we can do our best to help! If you still have any remaining diapers, please keep them so we can obtain important lot code information and retrieve them for review. Our number is 888-301-0332

Dec 31, 2023
Reviewer name: Kaylee
2 out of 5 stars
2 out of 5 stars review

Chemical smell

We have been buying these diapers for some time. About two months ago we got a box with a very strong chemical smell. We were able to return it no problem and the next box was ok. We purchased another box today and the chemical smell is overwhelming. We will be returning them again and going with a different brand from here on out

Helpful?4A4YQKQ6D3Y813588650583
reply from Consumer Relations

Good Morning Kaylee, Thank you for your feedback. We apologize for this experience since what you are describing does not match the quality standards we stand by. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Nov 6, 2021
Reviewer name: RT
2 out of 5 stars
2 out of 5 stars review

Rash

Normally we use Hello Bello and Pampers Pure because my daughter gets a rash from anything else, but I thought I’d try these anyway. They’re soft, but they gave her the worst diaper rash she’s ever had. I would avoid them if your baby has a sensitive bum.

Helpful?4A4YQKQ6D3Y813588650583
reply from Consumer Relations

Hello! Thank you for giving our Member's Mark Diapers a try! We are sorry to hear that you were not satisfied with your experience. Please rest assured that we only use the best ingredients. Our diapers are free from harsh chemicals and proven to be gentle on even the most sensitive skin. We would love to learn more about what happened to determine how we can help. When you get a chance, please call us at 888-301-0332 so that we may obtain important diaper information. We are happy to help!