Good Afternoon. We are so sorry for your disappointment. We're really interested to learn more about that case of diapers and see how we can make it up to you. We encourage you to call us at 888-301-0332 so we can obtain important lot code information and retrieve some samples for review to make sure they are performing as intended.

Good Morning Shakura! First, thank you for choosing our Members Mark diapers and for sharing your dissatisfaction. We will pass on your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain more feedback in order to continue to make our diapers work well for your little one.

Hi Kimmy! We are disappointed to hear that your child had this experience while wearing our product. His comfort and safety is of the utmost importance to us which is why our products are evaluated by professionals to ensure irritation is unlikely to occur. What you experienced is not what we'd hoped to hear, so we'd like to gather more details to help. Please contact us at 888-301-0332 so that we may speak with you directly in more detail and obtain product information.

Good Afternoon! So sorry for this experience. Keeping your child comfortable and secure is very important to us. We'd like to learn more about the case you purchased and see what we can do to help! When you get a chance, please feel free to contact us on 888-301-0332

Good Morning Mali. Thank you for sharing your feedback regarding the absorbency. We want our diapers to perform at their best for your child, so please call us, at your convenience so we may learn more and help. Our number is 888-301-0332