Good Morning Mindy, We are sorry to hear about your experience as you should be getting only the very best quality when using the Member’s Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Good Morning Wally, so sorry for the leakage issues!.. We value your feedback and will pass on your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain more diaper information in order to continue to make our diapers work well for your little one.

Good Morning . We're so sorry to hear about the fasteners not holding. Sometimes rubbing the fasteners in a circular motion will engage the tiny hooks on the fastener into the loops on the front of the diaper. We take this and all feedback very seriously, and treat every Member interaction that is anything short of excellent as an opportunity to improve. Please reach out at 888-301-0332 so that we may obtain more information regarding the brief product. - we look forward to hearing from you!