After reading several online reviews by someone other than the seller or manufacturer, I ended up purchasing this Westinghouse 9500 Generator. The price point was great, very easy assembly out of the box, great features and with a name like Westinghouse, it was a no brainer.

I bought this to help provide backup power for my house and to provide power if I need to run tools further away. So far it has been ideal for this. My only complaint is that is not not clear what pressure and pipe size is needed for the Natural gas hookup. This lead to some extra time and work with my plumber to get an appropriate hookup installed

I wanted a portable generator that worked with natural gas and this fit the bill. It's got plenty of power, even on natural gas, to handle almost everything I need in my house. The unit was well packaged and it was easy to install the feet and wheels. My only complaint is regarding the remote start key fob. It arrived with a completely dead battery, which I replaced, and then the instructions in the manual to pair the key FOB to the generator were wrong. The manual instructs to press the Engine Start button for 10 seconds to begin the pairing process, but after 2 seconds the engine tries to start. When I went to the website I found the correct instructions (there's a small red button on the side of the panel to initiate the pairing process) and I was able to get it paired. Aside from that, the unit looks good so far.

I just received the generator yesterday. Don't try to move the box without help, very heavy Easy to set up and add oil took 15 minutes just plug in tithe enclosed battery charger. I will not put gas in until I need to use it. We live in North Carolina just in case of a bad storm ore power loss

Very happy with this generator. 10 minutes to assemble, including filling the supplied oil. Well written instructions, along with parts diagram and wiring schematic. Not a big deal, but the supplied oil funnel should have a larger mouth and much larger exit, to prevent spilling.

Bought this in December of 2023, but did not have to use until today. Power went out, so I drug this out and it fired right up on natural gas for about an hour. Ran it on propane when I first got it just to see it run. Powered my well pump refrigerator, freezer, AHU, and misc. The air conditioning compressor did not start, but I just wanted to see if it would run. No big deal. The pic of the remote shows its condition upon arrival. It was shipped clipped to the main circuit breaker and got scratched from bouncing on the service generator LED. I notified the manufacturer when registering it, but do not remember receiving a reply other than an automated acknowledgement.

Ended up with this generator after a lot of research. It is large enough to back up the essentials of my home (including the air conditioning) and has 3 fuel options. Hopefully, we will not need it during storm season but it is nice to feel comfortable. It is heavy but easy to assemble and started on the first try with propane.

I just bought this for back up in case of a hurricane in SWFL. It was well packaged, installation of wheels and stands was a breeze. It came with all the correct parts and started on the 1st try by pushing the start button. The user manual is clear and easy to follow. Can't wait to see it in action. So far, I'm a very happy customer.

I bought this generator to replace a smaller unit for use during power outages. (South Louisiana- hurricane country). The smaller unit gave me lights, fans, fridge and freezer. This will let me have A/C. Setup was super easy, paired remote and started at first crank. What can I say, Very pleased!!

Everything has worked smoothly and operation is very straightforward. This is a high output solid unit. I only gave it 4 stars because there should have been a quick start guide rather than sifting through the manual for information needed to get going.