Very nice product! It literally took me 20 minutes to assemble, add oil & gas, and start it up for the first time. The remote control start is a real bonus and will be very helpful during prolonged power outages. The only reason I am not giving four stars is because of the lack of response from technical support. I called on Saturday and it is now Thursday night and no one has gotten back to me for what turned out to be a really simple question that my electrician was able to answer. Otherwise, I love this generator!

My generator just arrived. Everything is well packaged. Generator is a good value compared to competitors. Decided to buy this generator when our house was without power for five days. We lost more in food than what this generator cost. Next time we'll save our food and get to take showers!

The WGen9500 is easy to set up and easy to use. I purchased this for the rolling power outages in California. When I am not at home my wife can start the generator from a push button key fob. This unit provides excellent power and flexibility and at a very good price. A+.

Bought this to use for the storm season. Only seen it in pictures so no idea what I was getting and didn't set the bar high based on the great price. All I can saw is WOW! This thing is impressive. Westinghouse delivers top notch quality, not a plastic piece of junk and even the gas tank is metal. Certainly glad I made this purchase and feel safe with this backing us up during the spring storms.

I bought this after losing a finished basement to a power outage with no back up for my sump pump. Should have purchased long ago. This beast was super easy to put together and get running. Had it fired up within an hour of taking it out of the box. Fired right up first time, ran for about an hour. Added loads as instructed. Worked perfectly. With the connected wheels it is easy to move around and small enough to tuck away in the garage. Highly recommend.

I live in Florida where hurricanes can sometimes knock out power for weeks so I bought this generator to be able to continue a normal life with heat, a/c, and lights and refrigeration. Hope I don't need it anytime soon but it's good to know I am prepared.

I hooked up the generator to my natural gas line. I've only done the break in and it works as expected. I like the push button start. It would be nice to be able to drain the oil without tilting the generator since it's so heavy. The wheel installation is definitely a 2 person job.

I bought this 9500c / 12500 unit for when a hurricane knocks out power. So far, I added synthetic oil and fuel as specified. Started up on first press of the start button! Let it run for 15 minutes while running basic lights and a power tool. Will be getting a transfer panel soon so I can run freezer/frig & lights in house, stay tuned for a 5th star

I bought the product three weeks ago and it was easy to assemble. It fired up on the first try. Have not connected anything to it because I didn't get the power cord with it. I contacted Westinghouse and their customer service was great. Hopefully I'll be getting the power soon and putting this beast to the test. More to come….

I bought this generator.about 3 weeks ago in early February of 2024 and assembled it today. All parts were in the box and the instructions were easy to follow. Next I added the supplied oil to the tri-fuel engine. It was easy to assemble and had no missing parts. This unit was to replace a much smaller generator that I pssed on to my daughter. Everything works fine, with gasoline and propane and I am very pleased with my purchase. .