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Customer reviews for Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator for
Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator
4.8 out of 5 stars
stars
12.2K ratings12.1K reviews
  1. 5 stars86% (10.5K)
  2. 4 stars12% (1,420)
  3. 3 stars1% (118)
  4. 2 stars0% (34)
  5. 1 star1% (83)

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Showing 311-320 of 12,194 reviews
Feb 14, 2026
Reviewer name: Claxton McDarrin
5 out of 5 stars
5 out of 5 stars review

Great Generator for the money!

I purchased this machine on 1/31/26 and I'm glad I did. The build quality is excellent and the measured THD was below 12% ( I was expecting something around 20% or more) and it powers my 4 ton Air Conditioner and the house with no problem. I was also pleasantly surprised to see in the owners manual the instructions on how you proceed if you need a floating neutral so you can safely wire it directly to your electrical system. Everything I needed to get going was included and I'm genuinely happy with my purchase. I will likely purchase one of their smaller Inverter models in the next month or so to supplement my solar system.

Review from westinghouse.com
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Feb 22, 2026
Reviewer name: Andrzej
1 out of 5 stars
1 out of 5 stars review

I tried to started when cold weather came.. Big trouble starting it and when finally did , the AC 120/240V50 A outlet not working. Called an electrician, and he check it , no power on it. Can you e mail me if this is under 3 years warranty ? Thank you . Andrzej Rusak

Review from westinghouse.com
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Sep 3, 2021
Reviewer name: The Hair Center
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Little help

Came in damaged and no replacement as of yet

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reply from Westinghouse

Thank you for your review. We are sorry to hear about the problem you encountered. Please contact customer support or our partners at Sam's Club with additional information so we can resolve the concern promptly.

Jul 29, 2025
Reviewer name: Surfyodin4134
5 out of 5 stars
5 out of 5 stars review

Runs whole house, not let downs, no worries!

Title says it all. Just make sure to run once a month, keep up on maintenance, and tend the battery.

Review from westinghouse.com
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Sep 18, 2021
Reviewer name: Patricia Wood
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Shipping

I still am impressed with the generator even though the shipping company had shipped it upside down so all the oil had spilt out over the generator.

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Aug 7, 2023
Reviewer name: Analysis
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Unfptnaye experience

Leaked fuel. Never started. Unfortunate lost over $2000-$3000] in food from power loss. Im supposed to be happy with $20 from them..

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reply from Westinghouse

Hello, thank you for feedback, we are deeply sorry that have had such a poor experience. We are sorry to hear that you have not received the support you needed from us, please reach out to us at westinghousevip@wpowereq.com and we can re-evaluate your case to ensure that you received the proper support. Thank you, Zach - Westinghouse

Jul 28, 2025
Reviewer name: PaulaLima
5 out of 5 stars
5 out of 5 stars review

Great generator for 3bd/2ba home

Easy to install, sturdy and reliable generator. I loved the FOB key feature and the data center panel. Highly recommended.

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Aug 7, 2025
Reviewer name: Mike0123456789
5 out of 5 stars
5 out of 5 stars review

Great product right out of the box!

Minimal assembly needed. Added oil and gas and started right up. The remote start was a selling feature.

Review from westinghouse.com
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Sep 27, 2025
Reviewer name: NoMorePullCord4Me
5 out of 5 stars
5 out of 5 stars review

Very Happy With Purchase

I'm a senior and I had no problems getting it together and working. It's easy to move & start. No more pull cord for me. I love the remote start.

Review from westinghouse.com
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Aug 12, 2025
Reviewer name: Kelly E
5 out of 5 stars
5 out of 5 stars review

Love it's dual fuel and remote start

Have only tried it out for a short while. Hurricane season is coming. Seems well made. Had very good reviews. Good instructions

Review from westinghouse.com
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