We bought this unit after researching many options and dozens of models. So far the unit is as described. Delivered on time. We followed the instructions to get it started and it started right up. We had the generator plug put in by an electrician to be able to run just one cord. Not looking forward to an outing, but ready for the next one!

We upgraded to this more powerful W.Gen9500 generator after experiencing a few hurricanes here in South Texas and realizing we needed more generator power for the appliances we wanted to run during an outage. It arrived on time and in good shape and started up immediately. We bought an adapter (shown as optional purchase) and added it to the end of our extension cord to allow for multiple plug in options. Rated 4 star because we actually have not had occasion to use it yet. Hopefully, it will turn out to be a 5-star product!

While I haven't had the chance to use the generator as intended during a power loss, my only use was power my travel trailer. Everything about it tells me that this is a quality product. It started right up and ran flawlessly for the duration. The real test will come to power my house when needed and I expect nothing but the best result.

Because my husband is a Public Works Director he is always away on the flash floods, the snow, the wind and of course what comes with it the power outages. Finally I have something I can handle to keep the household going until the power comes back. This is an awesome product especially for those ladies who are stuck at home fending for themselves.

The generator arrived in perfect condition. All the generator parts were attached, unlike a competitor brand that I had previously ordered and returned. It started right up with no hesitation and runs very smooth and was a lot quieter than I was expecting.

Due to the Hurricane that recently impacted Houston, TX; getting a generator was a must. After doing some research, and actually seeing it in action this was top of the list. 9500 running will power all of the essential items in my 3 bedroom 2 bathroom home.

I originally bought this generator after we had an extended power outage that spoiled all the food in our fridge. Now I found other uses such as running a generator where I don't have 220 outlets handy. Only complaint is that it is a little loud but that is the case for all generators of this size so I can't really knock it there. Great unit!

Minimal assembly required. I added the oil, some gas, and it fired right up first push of the START button. I am surprised at all the features of this model for the price, for example: remote start and CO detector/shut off. It is well designed and well made. It runs with less vibration and is a bit quieter than I expected.

Bought last month but haven't had to use it yet during a power outage. Very easy to get set up(helps to have a strong grandson). Started on my 1st attempt, runs smoothly and relatively quiet. Oil fill could be a bit more convenient. Nothing missing and can be moved about relatively easy, even for an 80 yr old man. Very happy so far but willing to wait for the power failure to put it to the ultimate test. My electrician was impressed.

I bought this to provide power to my whole house, replacing a small inverter generator that I was using to power up a small window A/C unit and a few small appliances. My home is set up for natural gas so getting a tri-fuel model was high on my list. After researching various brands, I settled on the Westinghouse 9500TFc as it is the only generator in this size that provides a 50A plug. I also like the fact that it can be remote started and weighs only about 200 lbs. The large wheels and foldable handle make it easy to move around with only one person. I have yet to actually use it beyond the initial break-in period. The only small annoyance is the user manual which leaves a lot to be desired. Fortunately for me, there are plenty of how-to videos online.