After my family experienced the ice storm in Victoria, TX last year, I knew I had to do better. Having a wife and three young children, I felt helpless with no water well pump, internet, septic, plugs, switches, or any type of cooking appliances available. My brother and I installed a 30A transfer plug to my panel recently. After days of researching, I decided on this generator because of all the reviews stating to buy bigger than what is needed, for a buffer. I am glad I have that comfort zone. I received it today, assembled it in 10 mins, filled with oil and gas, and pushed the start button, it started right away. I let it run for about an hour and stopped it with key fob. So far so good, very satisfied so far. I will update.

I bought this after a five-day power outage due to a hurricane. I wish I had purchased it before the hurricane! The unit is very well built and sturdy and I especially like the tri-fuel option so I can use natural gas if needed in emergencies. Gasoline gives more power output but gas will be scarce in the severe weather events that we have here in Texas hurricane.

First hurricane of the year was a near miss but I was SO happy that I had this generator ready to go. Setup was easy, started first try - no problem even for a senior gal. I asked for help tipping it over to get the wheels & feet on, but the rest was easy to do by myself. I was initially intimidated by the weight but it really wasn't a problem after all. I didn't get to use it yet… but that's a good thing. Knowing I have it is a huge relief.

Well packaged, seems well built and very happy with the purchase. Havnt had to use it yet but I'm comfortable knowing it's our new generator. We replaced a old Coleman that had seen better days and hopeful this one last as long as that one did. Time will tell and a follow up review with 5 stars hopefully after a day without power.

I bought this generator because when I lose power I usually lose it for several days at a time. It set up very easily, not much to it. I ran it solo several times using the remote start. Excellent. I had my electrician install a transfer switch with ten breakers on it. Once everything was hooked up we did several trial runs. I was able to run my boiler (heat, hot water) 2 refrigerators, 2 microwaves, 1 freezer, 15000 BTU A/C, 3 TV's, and 95% of the lights in my house (Not including outlets as well). No problem at all. I didn't even bog down or strain under the load. The electrician was impressed with it. As I said this was a trial run but it performed very well.

I've had it one year with no trouble during the maintenance use only. Only running it as required to keep the fuel system clean. The purchasing set up was very good and so far customer support over email or telephone has been acceptable. Time will tell how it runs under emergency use and long-term maintenance. I did have one problem with it starting up on electric start but I manually push the choke to the far close position and then it worked on automatic start.

I ordered this right after the major snowstorm in Feb. 2021. The generator arrived on March 10, 2021. It was packed securely and no damage in shipment. I followed the instructions, added the included oil and hit the start button. Nothing! The battery was dead. So, I manually started it. It started on the second pull. I ran it for over an hour and tried to start the generator with the battery. No joy! I put the battery on my battery charger for a while. Reinstalled it in the generator and no joy again. Bad battery. Generator is great! Battery is bad!

I bought the W-house tri-fuel generator for emergency power and flexibility of fuels. No flaws or damage on delivery and super-simple final assembly -just prop up and put wheels on with a cotter-key, attach front feet, and connect the battery ! Of course -you NEED to put oil in (it's provided) before you run it. Noise level is appropriate for this size generator. Test starts with my table saw (12A), and large shop vac(6A) were regulated smoothly and quickly with O-scope, waveform has minimal noise. Frequency showed 61Hz, but I haven't run it on Natural Gas yet where it might be slightly slower (less Hz). The regulation was very tight when large loads come on, recovering in 2-3 seconds. The remote start FOB works well, though it's a little different than I'm used to. Read the instructions carefully for pairing - note that the “battery power” indicator is a constant yellow light. The “Green” backlight that they instruct you to press “Start” for is the normal start button. All's well, it just took me a few min to get that the “Battery Power” light is yellow, not Green. Finally, the wheels are mounted for great balance so that lifting the handle to move the generator is surprisingly light, easier than other generators this size (Thanks!).

This generator is packed with great features. Easy start and comes with a remote start and stop fob. Easy setup. Comes with every thing you need for setup in the box. No need to go looking for wrenches. Handle folds out for great leverage when moving the generator and folds up to get it out of the way to save space. It has a rope start also in case you forget to charge it. It also comes with a battery charger if you don't want to start it every few months. It's probably better for the engine if you start it once in a while.

We purchased the generator at the end of May, just before the start of hurricane season. We wanted extra security in case we lose electricity. It was easy to assemble, setup and operate. The pull out handle makes it easy to move. The electric/ remote start makes it easy to operate.